Technical Program Manager
The Acquisition Software team at Peloton is responsible for building products and features for our e-commerce platforms (Web and POS). In the past year, Peloton has expanded our product offering to include a Bike, Treadmill and now a Digital product. During this expansion, our team has crafted exceptional user experiences to promote our wide variety of product offerings across all of our e-commerce platforms.
As a Technical Program Manager you will be responsible for managing and coordinating Peloton’s online marketing and E-commerce experience, maximizing customer comprehension and conversion. It will be your responsibility to be relentless in getting things done. As the Technical Program Manager, you will help our teams maintain organization while continuing to improve on process and communication. It will be your job to wear multiple hats, and go beyond the normal expectations.
The ideal candidate will have functional and technical experience, and be an expert in project management systems including Jira, Confluence, Smartsheet.
PRIMARY RESPONSIBILITIES:
- Be the Scrum Master, evangelist, and coach for agile development
- Drive the teams in aligning with Agile best practices
- Facilitate scrum ceremonies (daily stand ups, planning, grooming, retrospectives)
- Use Jira to manage sprints and workflows
- Help create self-organized teams that drive continuous improvement to our systems and service reliability
- Create project plans, identify constraints and risks, and provide mitigation plans
- Responsible for regular reporting to key stakeholders on project and program status
- Help track and analyze incidents as part of a continual improvement process
- Collaborate with cross-functional team members from Product, Engineering, SDET and Design in order to deliver against quarterly and annual roadmap objectives
- Wear multiple hats with willingness to go beyond your own role
- Help build consensus between teams
- Escalate issues appropriately where necessary
- Manage multiple complex projects simultaneously
THE IDEAL CANDIDATE WILL HAVE:
- 3+ years project management experience related to technology
- Experience in Agile methodologies, including managing execution, backlogs, etc., and with Agile Software, lean methodology, and JIRA
- Strong understanding of story points and Agile estimation systems
- Experience administering Jira for the purpose of leveraging and modifying Jira boards, workflows, and forms, as well as other features, to enable Jira to better support the team
- Energetic team player with excellent written communications, verbal communications, and conceptual skills
- Strong track record of project delivery and benefits realization
- Strong interpersonal communication, problem solving, negotiation, and organizational skills
- Excellent presentation and meeting facilitation skills
- Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision
- Experience in the identification, assessment, and management of risks; able to manage the risks, not just the risk list
- Experience in strategic planning and analysis
- Determined to deliver outcomes and able to overcome obstacles in order to move forward
- Accountable for the delivery of outcomes, strives to meet and exceed expectations
- Has a flexible approach to change, is able to work effectively in a variety of situations, constantly seeks improvements and is forward looking
- Strong analytical, problem solving and planning ability
- Works well in a fast-paced environment
- Experience with capacity planning
- Experience in defining, implementing and coaching others in Program/Project Management methodologies and tactics
- Experience managing vendor and staff augmentation contractors
- Ability to mediate between competing product and technical priorities; align priorities and goals through collaboration with Technical Leads and Product Managers.
ABOUT PELOTON:
Founded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.
Headquartered in New York City, with offices, warehouses and retail showrooms in the US, UK and Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 and Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.