Peloton
Peloton is the leading interactive fitness platform globally, with a passionate community of over 6.9 million Members.
Hybrid

Technical Program Manager

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The Acquisition Software team at Peloton is responsible for building products and features for our e-commerce platforms (Web and POS). In the past year, Peloton has expanded our product offering to include a Bike, Treadmill and now a Digital product. During this expansion, our team has crafted exceptional user experiences to promote our wide variety of product offerings across all of our e-commerce platforms.

As a Technical Program Manager you will be responsible for managing and coordinating Peloton’s online marketing and E-commerce experience, maximizing customer comprehension and conversion. It will be your responsibility to be relentless in getting things done. As the Technical Program Manager, you will help our teams maintain organization while continuing to improve on process and communication. It will be your job to wear multiple hats, and go beyond the normal expectations. 

The ideal candidate will have functional and technical experience, and be an expert in project management systems including Jira, Confluence, Smartsheet. 

PRIMARY RESPONSIBILITIES:

  • Be the Scrum Master, evangelist, and coach for agile development
  • Drive the teams in aligning with Agile best practices
  • Facilitate scrum ceremonies (daily stand ups, planning, grooming, retrospectives) 
  • Use Jira to manage sprints and workflows
  • Help create self-organized teams that drive continuous improvement to our systems and service reliability
  • Create project plans, identify constraints and risks, and provide mitigation plans
  • Responsible for regular reporting to key stakeholders on project and program status
  • Help track and analyze incidents as part of a continual improvement process
  • Collaborate with cross-functional team members from Product, Engineering, SDET and Design in order to deliver against quarterly and annual roadmap objectives
  • Wear multiple hats with willingness to go beyond your own role
  • Help build consensus between teams
  • Escalate issues appropriately where necessary 
  • Manage multiple complex projects simultaneously 

THE IDEAL CANDIDATE WILL HAVE:

  • 3+ years project management experience related to technology
  • Experience in Agile methodologies, including managing execution, backlogs, etc., and with Agile Software, lean methodology, and JIRA
  • Strong understanding of story points and Agile estimation systems
  • Experience administering Jira for the purpose of leveraging and modifying Jira boards, workflows, and forms, as well as other features, to enable Jira to better support the team
  • Energetic team player with excellent written communications, verbal communications, and conceptual skills
  • Strong track record of project delivery and benefits realization
  • Strong interpersonal communication, problem solving, negotiation, and organizational skills
  • Excellent presentation and meeting facilitation skills
  • Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision
  • Experience in the identification, assessment, and management of risks; able to manage the risks, not just the risk list
  • Experience in strategic planning and analysis
  • Determined to deliver outcomes and able to overcome obstacles in order to move forward
  • Accountable for the delivery of outcomes, strives to meet and exceed expectations
  • Has a flexible approach to change, is able to work effectively in a variety of situations, constantly seeks improvements and is forward looking
  • Strong analytical, problem solving and planning ability
  • Works well in a fast-paced environment
  • Experience with capacity planning
  • Experience in defining, implementing and coaching others in Program/Project Management methodologies and tactics
  • Experience managing vendor and staff augmentation contractors
  • Ability to mediate between competing product and technical priorities; align priorities and goals through collaboration with Technical Leads and Product Managers.

ABOUT PELOTON:

Founded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.

Headquartered in New York City, with offices, warehouses and retail showrooms in the US, UK and Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 and Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.

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What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental insurance
Peloton's dental plan covers up to $3000 of expenses.
Vision insurance
Health insurance
Peloton covers up to 90% of premiums for high deductible health plans.
Life insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness programs
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental health benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Financial & Retirement
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company equity
Employee stock purchase plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave
Childcare benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous parental leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Family medical leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation + Time Off
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid volunteer time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid holidays
Paid sick days
Team Members receive 48 hours of sick time up front.
Office Perks
Commuter benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational clubs
Relocation assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness stipend
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home-office stipend for remote employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Onsite gym
Professional Development
Tuition reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Promote from within
Continuing education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.

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