We are looking for a Training Specialist to join our global training team! In this role, you will work closely with various teams to increase their overall knowledge, skills set, and capabilities. This position requires excellent communication skills and a high degree of creativity, and self-motivation. You will need to accommodate both macro and micro level needs, identify specific training needs at team and individual level. You will communicate regularly with the global training team to ensure consistency of experience across teams, an innovative curriculum, documentation, assessments, and effectiveness.
Riskified is the world's leading fraud-prevention software company. We use cutting edge technology, machine learning algorithms and behavioral analytics to outsmart fraud and help our merchants grow. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars in revenue for merchants across all industries, including a number of Fortune 500 companies.
- Deliver and drive impactful, engaging group and individual training programs for both onboarding, introductory and advanced features of Riskified.
- Formulate training outlines and determines instructional methods such as classroom instruction, role playing, etc.
- Identify developmental needs of the sales staff at all skill levels.
- Develop assessments to measure effectiveness of the curriculum and learner performance in the workplace, integrating results into new and existing course curriculum.
- Help employees improve upon or enhance existing skills.
- Provide guidance to sales leaders regarding sales performance gaps.
Life at Riskified:
We are a fast-growing and dynamic startup with 250 team members between our offices in Tel Aviv and New York City. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.
Some NYC Benefits & Perks:
- Fully-covered medical, dental, and vision insurance from your first day
- Stock options for all employees, 401(k) + matching, commuter benefits
- Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more
In the News:
Fortune Magazine: 25 Best Workplaces in New York
Great Place to Work: Riskified
Crain's: Best Places to Work in New York City
BuiltInNYC: How Riskified Has Carried its Brand Across Continents
TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site
Calcalist: 50 Most Desirable Hi Tech Companies to Work for In Israel
- Comprehensive knowledge of learning and development principles including familiarity with adult learning theory, instructional design, and technology based learning, and skill development
- 2 to 4 years of direct experience delivering highly engaging, high impact training for a sales audience
- Background in a SaaS or high growth organization. We are growing quickly and we move fast!
- Strategic problem solver: you look beyond the immediate task to understand the business issue, what the organization is trying to solve for and apply the right solution
- Highly analytical with incredible communication skills