Vice President, Technical Program Management

| Greater NYC Area

CLEAR transforms what is uniquely you – your fingerprints, your face, your eyes – into a secure, biometric key to frictionless experiences. We are creating a world where travel is effortless, where accessing your office building is as simple as walking in, and where shopping is as easy as walking in and out of a store—without ever once showing an ID or credit card. CLEAR currently powers secure, frictionless customer experiences in nearly 40 U.S. airports and venues. With over 3 million members so far, CLEAR is the identity platform of the future, today.

In this role, you will be responsible for managing and leading the team of TPMs (Technical Program Managers) who support product development for the CLEAR platform. You will work closely in collaboration with cross-functional members to deliver against quarterly and annual roadmap objectives. You will ensure tight alignment of activities across teams through cross-functional planning, regular communications, and status updates.

What You Will Do: 

  • Collaborates with cross functional team leaders from Engineering, IT, Design, Product and Marketing in order to deliver against quarterly and annual roadmap objectives.
  • Translate business objectives into execution strategy (tactical and strategic).
  • Prepares and gives business reviews to the e-suite regarding progress and roadblocks to shipping new services and features.
  • Drives continuous improvement using data and information from teams to identify issues and ways to improve.
  • Ability to prioritize based on customer need, risk impact and strategic demands is a key requirement of the role.
  • Evangelizes and lead teams in agile methodologies.
  • Advocate and champion for the developer experience driving their priorities into the roadmap.
  • Provide “go to” leadership, transparency and visibility to the entire Technology & Products organization.
  • Staffs and manages team of Technical Program Managers that support CLEAR’s engagement experience.
  • Leads, coaches and mentors Program Management Team members for professional development.
  • Builds an effective team management plan including program/project reviews, constant learning and feedback loop.

Who You Are: 

  • Minimum BS degree in Computer Science or related field.
  • 10+ years enterprise level software product management with experience in product design, user experience, and new product development is a must.
  • 5+ years of building, mentoring and managing Program Management teams.
  • Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.
  • Entrepreneurial, strategic planner with proven ability to drive projects and strong analytical skills
  • Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
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Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • Node.jsFrameworks
    • PostgreSQLDatabases

Location

Our building is convenient to several trains + bus stops! If you want a change of scenery, our club level has a gym, cafe, games, and a great lounge!

An Insider's view of CLEAR

What kinds of technical challenges do you and your team face?

We constantly fight tech debt and have the buy-in from management and business to spend 25% of effort each sprint addressing tech debt. We call it the sustainability budget. This ensures the code is well designed, maintained and fun to work with. You'll do the best work of your career.

Dee

Senior Director, Engineering

How has your career grown since starting at the company?

Since joining CLEAR in 2014, I have had several opportunities to take on new and expanded responsibilities, often because I spotted opportunity and raised my hand to take it on as the company’s needs have evolved along with its growth.

Leah

Chief of Staff

What are CLEAR Perks + Benefits

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
We provide free breakfast daily! One of our favorite office perks? Our fabulous chef comes in on Tuesdays (Omelette Bar!), Wednesdays (Mexican!), and Thursdays.
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