Scopely Logo

Scopely

QA Manager, Live Operations

Posted 2 Days Ago
In-Office or Remote
Hiring Remotely in US
99K-145K Annually
Senior level
In-Office or Remote
Hiring Remotely in US
99K-145K Annually
Senior level
Lead and develop a distributed QA team for a live AAA mobile game. The role drives scalable QA practices, release excellence, quality metrics, process improvement, and cross-functional collaboration across engineering, live operations, marketing, customer support, localization, and external development teams. Responsibilities include planning quality activities, managing releases and deployments, communicating risks to stakeholders, and supporting continuous improvement throughout the game development lifecycle.
The summary above was generated by AI

Scopely is looking for a QA Manager, Live Operations to join our team on a soon-to-be announced AAA mobile game title. This role can be remote in the US and Canada, or hybrid in Culver City. 

At Scopely, we care deeply about what we do and strive to inspire play every day—whether through our work alongside talented colleagues or through our deep connections with our global player communities. We are a team of game lovers developing, publishing, and innovating within the mobile games industry, connecting millions of players around the world every day.

What You Will Do

The QA Manager will lead and develop a distributed QA team while driving scalable quality practices, release excellence, and cross-functional collaboration to deliver high-quality live game experiences for our game community.

  • Manage, mentor, and support the growth and development of a talented QA team
  • Build on existing team metrics to measure product quality and operational excellence
  • Advocate for quality and serve as a spokesperson for continuous improvement initiatives
  • Clearly communicate issues, risks, concerns, and successes to stakeholders, partners, and executives
  • Foster strong collaboration across internal and external development, QA, and localization teams
  • Partner with team leads to create effective plans, assignments, and schedules for all quality-related activities
  • Continuously evaluate and improve QA, release, and deployment processes
  • Champion QA and release excellence across the organization
  • Help establish scalable quality practices that support the continued growth of the title
  • Partner closely with engineering, live operations, marketing, and customer support teams
What We’re Looking For
  • 5+ years of professional experience in quality assurance
  • 2+ years of management experience across the full game development lifecycle
  • Proven experience working on a live mobile game with a large and active player base
  • Deep understanding of QA methodologies, frameworks, and industry best practices
  • Demonstrated ability to drive change and influence teams toward exceptional product quality
  • Experience embedding QA practices within multidisciplinary development teams
  • Experience in live operations and partnering with Marketing, Customer Service, and Live Support
  • Experience building and leading distributed or remote teams
  • Strong knowledge of software testing, QA processes, software development, change management, and process improvement
  • Proficiency with bug-tracking systems and test-plan management tools
  • Strong communication, organization, and stakeholder-management skills

Bonus Points

  • Experience working in mobile free-to-play or core gaming environments
  • Familiarity with release management, automation, and quality metrics

For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.

CA, CO, NJ, NY, and WA Annual Salary Range
$98,600$145,000 USD

About Scopely

Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.

Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.

Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.

Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/. 

Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @scopely.com.

Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact [email protected]. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice.

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Similar Jobs

11 Minutes Ago
Easy Apply
Remote
United States
Easy Apply
160K-190K Annually
Expert/Leader
160K-190K Annually
Expert/Leader
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Leads Motive’s internal communications strategy, narrative, and cadence across company-wide forums, executive messaging, video, Slack, intranet, email, and other channels. Advises executives, supports crisis and change communications, aligns internal and external messaging, measures employee sentiment, and improves engagement programs. The role also partners with Corporate Communications, Legal, and People teams and mentors communications talent while remaining an individual contributor.
Top Skills: Ai-Enabled ToolsEmailIntranetSlackVideo Communications
An Hour Ago
Remote
United States
62K-96K Annually
Senior level
62K-96K Annually
Senior level
Beauty • Robotics • Design • Appliances • Manufacturing
Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.
Top Skills: Active DirectoryConfluenceiOSJAMFJira Service ManagementmacOSMicrosoft 365Microsoft Entra IdMicrosoft IntuneWifiWindowsWindows Autopilot
2 Hours Ago
Remote or Hybrid
141K-227K Annually
Expert/Leader
141K-227K Annually
Expert/Leader
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Owns new-logo acquisition and expansion across enterprise accounts for Mastercard Identity’s fraud and identity data products. The role prospectively builds pipeline, manages consultative and technical sales cycles, engages fraud, payment risk, trust and safety, data science, and engineering stakeholders, represents the company at industry events, and accurately forecasts against quota.
Top Skills: APIsData ScienceFraud ModelsIdentity DataWeb-Based Portals

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account