Quality Assurance Specialist

#MaesaMagic  

The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible. Maesa believes beauty ignites inspiration, creativity, imagination, and connection, sparking new ideas and possibilities, and meeting unmet consumer needs. Through best-in-class design, formulation, brand creation and marketing capabilities, Maesa delivers new, better and different products with an unsurpassed speed to market. Maesa works with a variety of retailers to create and launch brands across beauty and wellness categories. The current portfolio includes Kristin Ess, Hairitage by Mindy McKnight, Fine'ry, Being Frenshe, and Niches & Nooks among other brands. For more information, visit www.maesa.com. 

We are seeking a detail-oriented and proactive Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring that all personal care products manufactured by third-party vendors meet our company's quality standards and comply with regulatory requirements. This role involves working closely with vendors and internal team.

The Quality Assurance Specialist reports to the VP, Quality Assurance. 

This role is based in NYC and you will be expected in office 3 days a week, at minimum.

Responsibilities: 

• Vendor Management:
• Collaborate with third-party manufacturers to ensure compliance with quality standards and regulations (finished goods and components)
• Conduct regular audits and inspections (digital, document focused and onsite) of third-party facilities to assess compliance with Good Manufacturing Practices (GMP) and company-specific quality standards
• Review and approve vendor quality agreements, ensuring they meet company and regulatory requirements
• Quality Control:
• Monitor the quality of finished products from third-party vendors
• Investigate non-compliances, write CAPAs, and record findings
• Travel as necessary to third party vendors to oversee production runs, participating in problem-solving related to product quality
• Develop and implement quality control procedures and protocols for third-party manufacturing
• Review and approve certificates of analysis (COAs) and other quality documentation provided by vendors.
• Continuous Improvement:
• Identify opportunities for improving product quality and manufacturing processes at third-party facilities
• Identify opportunities for improvements in department efficiencies
• Work with vendors to implement corrective and preventive actions (CAPAs) to address any identified issues
• Participate in cross-functional teams to drive quality improvement initiatives
• Documentation and Reporting:
• Maintain accurate and up-to-date records of all quality-related activities with third-party vendors
• Prepare and present regular quality reports to management, highlighting trends, issues, and improvement actions
• Support internal and external audits by providing necessary documentation and information

Qualifications: 

• Bachelor’s degree in Chemistry, Biology, Engineering, or a related field
• Advanced degree or certifications in quality management is a plus
• Minimum of 3-5 years of experience in quality assurance or quality control, preferably in the personal care, cosmetics, or pharmaceutical industries
• Experience working with third-party manufacturers is highly desirable
• Strong knowledge of Good Manufacturing Practices (GMP) and relevant quality standards (e.g., ISO, SMETA)
• Excellent communication and interpersonal skills, with the ability to work effectively with external vendors and internal teams
• Strong analytical and problem-solving skills, with a keen attention to detail
• Proficiency in quality management software and tools
• Ability to travel as needed to vendor locations for audits and inspections
• Strong problem-solving skills with the ability to break down issues to basic form that can be easily understood by all levels of management both verbally and in written format
• Ability to make decisions of moderate complexity independently and escalate complex decisions as needed
• Solution oriented mindset to resolve day to day issues
• Ability to work independently to meet objectives

What We Offer  

$100,000/yr - $115,000/yr. Exact compensation may vary based on skills, experience, and location. This position is eligible for participation in a discretionary bonus plan based on individual and company performance. 

Maesa offers a variety of benefits to eligible employees. Employees can choose to enroll in health insurance coverage, wellness programs, life and disability insurance, and retirement savings plans. Through generous paid time off, a hybrid office setup, and paid leave options, Maesa encourages wellness and balance among employees. 

Our Commitment to You  

At Maesa, we live by our values of collaboration, curiosity, game-changing, creativity, and discipline.  We believe our people and partners are a creative force that catalyzes the possibilities in beauty to break through traditional limits and discover the “new” without restriction. We prioritize creating and fostering a welcoming environment for employees, partners, ideas, approaches, and endeavors — all through a spirit of warmth and inclusivity. As set forth in Maesa’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.  

Our EVP

Maesa is the next-gen beauty company, where bold ideas become beautiful brands. We ignite the dreamer and doer in each of us. We move at the speed of culture to push boundaries and redefine possibilities unleashing #maesamagic everyday. By fostering a start-up spirit, we equip everyone to lead with accountability & execute with excellence. We champion each voice and empower every journey, creating an environment where we celebrate diversity of thinking, calculated risk taking, and cutting-edge innovation. Growth is personal, intentional, and limitless.

#LI-Hybrid