Respite Coordinator - Bilingual (preferred)

POSITION SUMMARY:

The Respite Coordinator ensures the seamless delivery of operations and services by state and federal regulations, agency policies, and the organization’s mission. This pivotal role involves coordinating and managing the overall program, primarily focusing on personnel management and program coordination. This includes overseeing the recruitment of top-quality staff, ensuring their thorough orientation and ongoing training, and providing continuous support. Additionally, the Respite Coordinator monitors all program aspects, from developing individualized services to implementing safeguards in compliance with regulations and policies. Crucially, they are tasked with coordinating and managing the operational, medical, and maintenance facets of the facilities, guiding and directing employees to ensure optimal functioning.

1.  Ensuring Adequate Services and Supervision:

• Develop and implement strategies to ensure the provision of high-quality services to individuals receiving Respite Services.
• Conduct regular assessments of staffing levels and service delivery to identify areas for improvement and ensure adequate supervision.
• Implement effective scheduling practices to maintain appropriate staffing ratios and coverage at all times.
• Provide ongoing training and support to staff members to enhance their skills and knowledge in providing adequate supervision and support to individuals.
• Monitor and evaluate the effectiveness of service delivery and supervision through regular observation, feedback sessions, and documentation review.
• Collaborate with team members and external stakeholders to address any issues or concerns related to service provision and supervision promptly.

2.  Maintaining Facilities and Equipment:

• Conduct daily morning walk-throughs of the facility to ensure cleanliness, safety, and proper equipment functioning.
• Perform checks on fire extinguishers, fire safety equipment, and smoke alarms to ensure they are operational.
• Coordinate maintenance and repair services for any identified issues promptly, following established procedures.
• Ensure that program vehicles are well-maintained and that staff follow driving procedures, including completing travel logs.

3. Observation and Compliance:

• Conduct arrival and departure observations to ensure adequate supervision and adherence to safeguards and plans.
• Monitor programming and mealtimes to ensure individuals' safety and adherence to protective oversight plans.
• Compile data on services for individual progress and billing purposes through daily and weekly notes.
• Ensure that all life plans and daily service documentation comply with OPWDD and OMIG requirements.

4. Interpersonal Communication and Support:

• Utilize effective professional and empathetic interpersonal skills when counseling, supporting, or negotiating with families, staff, and outside agencies.
• Directly supervise staff in planning and coordinating services to support individuals in maintaining health and safety skills.
• Evaluate the performance of direct support professionals, providing training and fostering team building and positive work relationships.
• Conduct monthly staff meetings with management and direct support professionals to ensure relevant agency information is delivered.
• Attend and participate in required meetings, staff development, and training services meetings, and agency-wide management meetings.

5. Community Service Intake:

• Implement intake procedures for community services (Respite, Community Habilitation and Family Support), including screening, referrals, admissions and liaison with families and care managers.
• Assess individuals' needs and develop personalized service plans in collaboration with support coordinators and families.
• Coordinate with external agencies and community partners to facilitate access to resources and support services for individuals and families.

6. Family Support Services:

• Provide comprehensive support services to families, including counseling, education, and advocacy.
• Assist families in navigating the service system and accessing available resources and supports.
• Develop and implement family support plans tailored to the unique needs and preferences of each family.
• Collaborate with other service providers and community organizations to address the needs of families effectively.

7.  Other Duties:

• Coordinate with program planning teams to maintain all individuals' interdisciplinary team summaries/reports and recommendations.
• Cover leadership roles in the event of a vacant position or leave time, ensuring immediate notification to the Director of the Department.
• Enforce company policies and procedures and support the mission and vision of the organization.
• Perform all other duties assigned by the supervisor and/or director.

Education:

• Minimum requirement: Associate's Degree in a Human Service-related field (or equivalent credits).
• Preferred: Bachelor's Degree in a Human Service-related field.

Experience

• Minimum requirement: Six years of work experience in the OPWDD field, serving individuals with intellectual and developmental disabilities, and at least three years of experience in a supervisory role.
• Preferred: Five years of work experience in the OPWDD field and at least two years of experience in a supervisory role.

Certifications

• Successful completion of mandated training such as SCIP (Strategies for Crisis Intervention and Prevention), AMAP (Approved Medication Administration Personnel), and CPR/First Aid certifications.
• Familiarity with OPWDD regulations and requirements.