Retention Specialist (NYSSHP)

JOB DESCRIPTION

 JOB TITLE:                            Housing Retention Case Manager - NYSSHP

DEPARTMENT:                      Rapid Re-Housing

FLSA:                                     Non-Exempt

REPORTS TO:                       Senior Retention Case Manager 

LOCATION:                           Yonkers, NY

SALARY:                                $40,000.00 - $45,000.00 

SUMMARY: The housing retention case manager provides home-based services and supports, to families and single adults in permanent housing.  Participants are provided with a variety of services to promote housing stability and individual well-being.  Transitional services are also provided to some families and single adults who recently exited a shelter program into permanent housing.  For the transitional cases, the case management services phase out as families & single adults stabilize in their housing and new networks of supportive services. 

DUTIES & RESPONSIBILITIES:

• Works collaboratively with case managers to help families achieve their housing goals.
• Provides crisis management assistance as needed.
• Assists clients with budgeting and saving through financial literacy workshops.
• Links families with community-based, mainstream social service providers that are able to meet their long-term social support and service needs.
• Ensures that children are enrolled and attending school.
• Refers clients to employment, job readiness, vocational, and training programs when appropriate.
• Coordinates with employment specialist to identify employment opportunities and job fairs for clients in the retention program.
• Maintains accurate written record of services provided to families.
• Submits accurate, timely reports as requested.
• Other duties as assigned.

 EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

Must be Spanish Speaking. Bachelor’s degree in social work or related field required. Strong computer, presentation, written and verbal communication skills required.  Experience in case management, home visiting, housing retention, or homelessness preferred.   Ability to engage hard to reach families.  Understanding of and commitment to community and strengths-based work.  Sensitivity to the needs of culturally diverse communities and families.  Must be available to work evenings and weekends as needed.  Must have own transportation and valid driver’s license.

 AGENCY PROFILE & EMPLOYEE EXPECTATIONS

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance.  Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.