Revenue Operations Specialist

Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste.

We support 100% remote work for this role!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.

We are seeking a Salesforce Operations Specialist to ensure our sales and marketing technology infrastructure scales with our growth. The role will report to the Vice President of Revenue Operations and will support processes and intelligence efforts across Salesforce CRM, Account Engagement, CPQ and other integrated platforms.

This position will diagnose technological solutions to commercial team challenges, own the maintenance of data integrity within Salesforce for Accounts and Leads, and work frequently on cross-department projects that support revenue generating initiatives.

Core Competencies:

The ideal candidate will demonstrate acute attention to detail and relish the opportunity to deep dive into workflow or data challenges.  This is an excellent opportunity for those who take personal pride in finding unique solutions to challenges and enjoy developing innovative B2B sales and marketing strategies.

You will be exposed to innovative, high-performing demand generation strategies, support the measuring of sales and marketing performance, understand the role and various applications of B2B technology, and acquire experience in working alongside and supporting a highly producing and growing sales function.

Essential Functions:

• Support the integration of new tools/technologies into the sales and marketing tech stack

• Build and maintain meaningful, recurring standard reports and dashboards in an efficient and user-friendly manner, addressing business pre-defined or ad-hoc requests for insights

• General oversight of data hygiene and accuracy across platforms

• Proactively identify and pursue system enhancements across Salesforce, Account Engagement, Gong, CPQ and related platforms.

• Manage support requests for operational and user experience enhancements within Salesforce and related platforms

• Collaborate with global sales and marketing stakeholders on CRM requirements and best practices.

• Document, communicate, and train on operational CRM processes

• De-dupe Salesforce data tables (Lead, Contact, Account, etc.)

• Identify challenges that require Salesforce workflows and work with developers to deliver solutions

Requirements:

• 1-2 years experience in a sales enablement/operations role

• 1-2 years of Salesforce experience

• Basic knowledge of Microsoft and Google Drive suite of tools

• Undergraduate college degree

• Proactive, extremely organized, and self-starting

• Excellent written and spoken communication skills

• Master of time management

• Genuine interest in unlocking new insights with data analysis

• Genuine interest in working with a small, close-knit team

The annual base salary range for this role’s listed level is currently $64,000-$72,000 plus performance bonus of 8%.  Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. We will provide more information on our benefits and equity upon requests. Sales roles are also eligible for incentive pay targeted up to or over 100% of the offered base salary (no cap).  Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq. 

#LI-LK1

#LI-Remote

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.

Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts

Retirement: Match up to 4% of your contributions at 100%

Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity

Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.

Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources

Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.