Sales Enablement Specialist

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Engagement Sales Lead do at Fiserv?

Revolutionize Commerce. Empower Businesses. Define Your Career.

At Fiserv, we’re not just shaping the future of commerce—we’re building the next generation of sales leaders. As a Merchant Success Associate, you’ll play a vital role in
supporting our Business Consultants and the merchants they serve. This hybrid role blends strategic support, client engagement, and real-world field exposure—giving
you the foundation to grow into a full-time Business Consultant. In this role, you’ll play a critical role in accelerating success for our Business Consultants and the
merchants they serve - bridging the gap between opportunity and activation.

Why Choose Fiserv? We don’t just deliver technology; we create solutions that redefine commerce. With Clover, we’ve built a trusted platform that’s powering over
700,000 merchants worldwide and processed over $330 billion in card transactions in 2024.

We’re not here to simply sell; we’re here to empower businesses with tools to succeed. As the world’s largest merchant acquirer, you’ll have the resources, reputation,
and technology to make a real difference. Your career at Fiserv isn’t just about closing deals - it’s about opening doors to possibility.

What you will do:

Drive Sales Efficiency & Merchant Success

Proactively schedule and confirm appointments with merchants, especially those who are hard to reach

Reschedule missed or canceled appointments and keep calendars optimized

Support Business Consultants with lead follow-up and appointment readiness

Gain exposure to field sales activities by shadowing Business Consultants and participating in merchant interactions

Enhance Merchant Onboarding & Experience

Send welcome emails and guide merchants through the “What’s Next” process

Assist in scheduling activation appointments and follow-ups

Communicate program benefits such as the M2M referral program

Support Account Management & Operations

Help with basic account maintenance tasks (e.g., DDA changes, entitlement additions)

Submit and follow up on FDIS support tickets (e.g., refunds, call tags)

Track and follow up on Clover Capital offers

What you will need to have:

High School Diploma or GED

Strong organizational and communication skills

Experience in a customer-facing or support role

Comfort with digital tools (Calendly, email, CRM systems)

What would be great to have:

Bachelor’s degree or military experience.

3+ years of sales experience, particularly in consultative and relationship-driven roles.

Proven ability to design strategies that drive pipeline growth and revenue.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.