Sales Operations Manager

Hauler Hero is a vertical SaaS platform modernizing the waste hauling industry. Hauling generates $90B+ in annual revenue in the US and Canada, yet most operators still rely on legacy software and spreadsheets.

We deliver a modern operating system for haulers covering dispatch, routing, CRM, billing, accounting, and payments.

Today we serve 200+ hauling companies and generate $4M+ in ARR, with a product built specifically for the operational and financial realities of this industry.

We are hiring our first dedicated Sales Operations Manager. This is a builder role, not a reporting-only role. You will own sales systems, data integrity, process design, and automation to support a growing GTM team.

You will partner closely with Sales Leadership, Marketing, and Customer Success to ensure clean pipeline operations, accurate forecasting, and scalable processes.

• Own HubSpot architecture, workflows, and data hygiene

• Build and maintain sales dashboards, reporting, and forecasting

• Design pipeline stages, deal processes, and qualification frameworks

• Implement automation to reduce manual rep work

• Serve as the single source of truth for GTM data

• Partner with leadership on territory design, quota planning, and capacity modeling

• Support SDR and AE teams with tools and enablement

• Current sales org: 8 team members (Inside Sales Manager, 2 SDRs, 4 AEs, 1 Sales Engineer)

• Planned growth to 11–12 team members in the next 3–6 months

• Core tooling: HubSpot, Grain, and emerging AI-based workflows

• Complete audit of HubSpot and current sales processes

• Implement core pipeline and forecasting dashboards

• Establish data hygiene standards and enforcement

• Sales leadership relying on forecasts with confidence

• Automated workflows reducing manual rep admin work

• Zero recurring pipeline data disputes

• Scalable sales infrastructure supporting 2× team growth

• Self-serve analytics for GTM leaders

• 3+ years in Sales Operations, RevOps, or similar

• Deep experience with HubSpot

• Strong analytical and process design skills

• Ability to build from scratch in an early-stage environment

• First Sales Ops hire with full ownership

• Direct impact on revenue scale and GTM execution

• Modern tooling with appetite for automation and AI