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Account Director

| Greater NYC Area

Vimeo is looking for an experienced Account Director to build and maintain relationships with key clients. In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing enterprise accounts within the media and business communications space. Handling accounts with larger Annual Recurring Revenue (ARR), the Account Director will identify significant growth opportunities for their book of business. We value intelligence and ambition, and are looking for someone who consistently strives to do their best work.

What you’ll do:

  • Oversee ~50 accounts for Vimeo’s key enterprise clients
    Understand and anticipate clients’ business needs to drive the success of key accounts
  • Negotiate contract renewals and expansion opportunities
  • Strengthen client relationships with ongoing communication and new solutions
  • Proactively manage customer pipeline and renewals to meet monthly and quarterly objectives
  • Run in-person Quarterly Business Reviews with key accounts
  • Communicate with and present to C-level executives, confidently conveying Vimeo’s value proposition
  • Assist in collecting client feedback, defining processes, and identifying best practices

Skills and knowledge you should possess:

  • 7+ years of Account Management or Account-based Selling in the SaaS space
  • 2+ years of Online Video Platform (OVP)
  • Experience carrying a $2MM+ ARR book of business
  • Demonstrable and proven experience retaining and expanding accounts
  • Strong analytical and problem solving skills
  • Ability to multi-task across multiple projects and internal stakeholders
  • Track record of exceeding quotas
  • Thorough working knowledge of sales tools, including Salesforce.com
  • Bachelor’s degree required

About us:

At Vimeo, our mission is to empower video creators to tell exceptional stories and connect with their audiences and communities. Home to more than 80 million members in over 150 countries, Vimeo is the world’s largest ad-free open video platform, providing powerful tools to host, share and sell videos in the highest quality possible.

We work hard to enable creators of all kinds to succeed, and to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.

Vimeo is based in New York City, with additional offices in Europe and India. Vimeo is an operating business of IAC (NASDAQ: IAC). Learn more at www.vimeo.com. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
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    • PHPLanguages
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    • SwiftLanguages
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    • D3JSLibraries
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    • IllustratorDesign
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    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Vimeo is home to a highly ambitious, super innovative, and lovingly hilarious team. Come find us working hard and laughing loads at our HQ in Chelsea.

An Insider's view of Vimeo

What are some social events your company does?

Vimeo loves to break it down on the dance floor so it's tradition to make sure that happens! Events cater to a variety of interests and lets you try something new with your Vimeo family. From karaoke to channel your inner Celine, scavenger hunts for the adrenaline rush, to paint nights that let your creative genius shine - we do it all with loveo!

Tenniel

HR Manager

What projects are you most excited about?

We just moved our main serving stack to a cloud environment, so now we get to modernize our infrastructure to take advantage of that: we get to take everything apart and put it back together in a more automated, reliable, and sustainable way.

Mike

Lead Site Reliability Engineer

What unique initiatives do you have that encourage innovation?

We believe the best ideas come from anywhere. Our biggest product launches have come from Vimeo Jams (hackathons), Creator Lab experiments, contributing to open source protocols, engaging our community, and crowdsourcing across the company. Innovation isn’t a buzz word to us – it's how we push the boundaries of storytelling and empower creators.

Anjali

CEO

How do you collaborate with other teams in the company?

At Vimeo, collaboration takes many shapes and forms. It could be a simple direct message, it could be pulling up a chair and code-pairing, or it could be a team meeting. The key is being able to easily and efficiently collaborate from department to department. Vimeo provides all the tools necessary to make that happen.

Dan

Front-End Engineer

What are Vimeo Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vimeo employees can contribute up to $3,500 (for individual plans) and $7,000 (for family plans) annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Vimeo offers offer two healthcare plans: a HealthFund HSA and a PPO. Under the HSA Plan, Vimeo covers 100% of the monthly premium for individual employees.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vimeo is 100% invested in our employees' future, and to show it we match 100% of pre-tax and Roth contributions, up to 10% of an employee’s annual gross pay. It's 100% awesome.
Company Equity
Stock options are awarded to all new employees in the form of Stock Appreciation Rights. SARs work like stock options, except you don’t have to buy anything or wait until an IPO to cash out :)
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Vimeo provides 16 weeks of fully-paid leave to birth parents; and 12 weeks fully-paid leave for employees whose spouse or partner is the birth parent, as well as $1,000 to spend on your bundle of joy.
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vimeo provides 12 weeks fully-paid leave for employees who become adoptive parents, as well as $5,000 to spend on your bundle of joy.
Company sponsored family events
Take your kids to Vimeo day happens every June.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Not only do we close the office on most national holidays, we also close at 1pm the preceding workday. You know, to give you a head start on chilling out.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Ride the train or park your ride with pre-tax cash (up to $260/month!)
Company Outings
People actually look forward to attending our quarterly company outing, as well as myriad team-building and hang-out events.
Free Daily Meals
We heart mornings: free breakfast Every. Day.
Stocked Kitchen
Unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Happy Hours
The beverage cart makes the rounds every Friday at 4:30 sharp. It's our favorite place to meet new Vimeans (hopefully that's you!)
Parking
We offer free temporary & permanent on-site garage parking (subject to availability).
Pet Friendly
Dogz for dayz on the first Friday of every month!
Relocation Assistance
Talk to your recruiter about assistance with relocation to the Big Apple.
Fitness Subsidies
Hit the gym with discounted gym memberships across NYC & surrounding boroughs. If you prefer to break a sweat on your way to work, we’ve got you covered with on-site bike racks, showers, and lockers
Professional Development Benefits
Job Training & Conferences
You never have to stop learning: Every employee is eligible for up to $5,000 of professional development reimbursement per year.
Tuition Reimbursement
You never have to stop learning: Every employee is eligible for up to $5,000 of professional development reimbursement per year.
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
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