Account Manager

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Newsela is an Instructional Content Platform that combines engaging, leveled content with integrated formative assessments and insights to supercharge engagement and learning in every subject. Students and teachers use Newsela to find digital content from hundreds of the best sources—from National Geographic to NASA, Biography.com to Encyclopedia Britannica, the Washington Post to the Wichita Eagle. Content is instructionalized to meet students where they are, with interactive tools and analytics to take them where they want to go. Newsela has become an essential solution for schools and districts, with a presence in over 90% of U.S. K-12 schools. Newsela is the content platform for the connected classroom.

As a member of our Newsela Sales team, you will handle a portfolio of enterprise accounts of our Newsela PRO customers. You are the “go to” for district-level communication and coordination. We want to keep our Newsela PRO customers delighted and engaged in using Newsela PRO all year long. You will effectively engage and build relationships with key account decision-makers, primarily working with school principals, district representatives and superintendents.

RESPONSIBILITIES

  • Host meetings with district leadership regularly on issues such as usage, engagement, renewal and cross-referrals.
  • Develop and document a Strategic Account Plan for each district (include account assessment, client analysis, opportunity generation and relationship strategy).
  • Partner internally with cross-functional teams to advocate for key account needs.
  • Strategize and implement best practices to renew and upsell large accounts.
  • Forecast and track large account metrics to demonstrate sales progress
  • Analyze sales pipeline and identify opportunities for growth.

THE IDEAL CANDIDATE

  • Bachelor’s degree.
  • 3+ years sales and/or client management experience.
  • Ability to customize solutions based on specific district needs and goals
  • Project management skills
  • Proven history of meeting and exceeding retention and growth quota with enterprise level clients
  • Understanding of pedagogy and ability to position the product in relation to classroom applications
  • Demonstrated project management skills.

SOME PLUSSES

  • Demonstrated high achiever and sales professional (ranked top 5-10% of sales staff), and has demonstrated success working with other teams.
  • Has excellent communication skills, preferably experience dealing with C-level executives.
  • Previous experience in technology or SaaS.
  • Experience in education or working with educators.
  • Has a passion for building relationships with decision-makers - and those who can influence them - in the sales process.
  • Has excellent negotiation, presentation, public speaking and facilitation skills.
  • Experience leading and running marketing campaigns.
  • Fast learner and highly responsive to feedback.
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Location

Located across from Bryant Park, our team enjoys spending lunch time or coffee breaks in one of NYC's beautiful and historic landmarks. With easy access to trains via Grand Central Station, Times Square, and the Bryant Park subway stations, we have many commuting options.

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