Account Manager at Ocrolus

| Greater NYC Area
Sorry, this job was removed at 11:43 a.m. (EST) on Friday, January 31, 2020
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Who We Are: 
Ocrolus is a fintech infrastructure company that transforms documents into actionable data with over 99% accuracy. Powered by Artificial Intelligence and a unique human-in-the-loop data validation process, Ocrolus plugs directly into customer workflows via API, eliminating the need for manual data work. The solution includes built-in fraud detection and analytics, enabling customers to make smarter and faster business decisions with unprecedented precision.
Use-cases include loan underwriting, account openings, invoice processing, and other document-intensive processes. Ocrolus has raised over $30 million in venture capital, backed by Oak HC/FT, FinTech Collective, Bullpen Capital, and QED Investors, among others.
Ocrolus is seeking an experienced Account Manager. The candidate will be in charge of managing relationships and building long-term client relationships. Tasks may involve project management, strategic planning, sales support, product design, client service, and marketing.

Responsibilities

  • Generate sales among client accounts, including up-selling and cross-selling
  • Operate as the point of contact for assigned customers
  • Develop and maintain long-term relationships with accounts
  • Ensure clients receive requested products and services in a timely fashion
  • Communicate client needs and demands to the employer company
  • Forecast and track client account metrics
  • Manage projects within client relationships, working to carry out client goals while meeting company goals
  • Identify opportunities to grow business with existing clients
  • Coordinate with staff members working on the same account to ensure consistent service
  • Collaborate with sales team to reach prospective clients
  • Service multiple clients concurrently, often meeting deadlines
  • Keep records of client transactions

Skills and Qualifications

  • BA/BS Degree
  • Client-Focused Solutions Experience
  • Project Management Skills
  • Ability to Communicate Client Needs with Staff
  • Talent for Influencing Client Management
  • Ability to Manage Multiple Projects and Relationships Simultaneously Negotiation, Listening, Communication Skills, Presentation and Time Management Skills, 

We’re a young and rapidly growing FinTech company - if you have ever wanted to jump on a rocket ship as it’s taking off, now is your chance!

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Location

Ocrolus is in the heart of the Financial District, just one block from the New York Stock Exchange, with easy access by subway, bus, car, and ferry.