HUMAN
We protect the integrity of the internet by disrupting the economics of cybercrime.

Business Development Representative

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At HUMAN, we are all about keeping it human. We are the global leader in bot mitigation. We protect more than 200 enterprises—including the largest internet platforms—from sophisticated bots by verifying the humanity of nearly ten trillion online interactions every week. The most sophisticated bots look and act like humans when they click on ads, visit websites, fill out forms, take over accounts, and commit payment fraud. We stop them.

Founded in 2012 in a Brooklyn sci-fi bookstore, our Bot Mitigation Platform protects enterprises from the sophisticated bots that threaten them. It’s an ongoing war that we fight passionately every day. Join our mission to stop bots, disrupt the economics of cyber crime, and keep it human.

About the role:

The Business Development Representative (BDR) is responsible for supporting the sales results of HUMAN by conducting targeted outreach and nurturing campaigns through a mix of inbound leads and outbound prospecting. Positioned on the Global Demand Generation team within Marketing, BDRs serve in the critical role as the first HUMAN connection with potential buyers. To be successful, you will creatively connect with business prospects through excellent phone, written and video communications skills, while working in a fast-paced team environment. Your initial target outcome as a BDR will be to book appointments on behalf of the Sales team in which you’ll align. Once trained on our product portfolio and have demonstrated success, your role will evolve to include high-level discovery to ensure that only accounts matching key readiness and product fit criteria progress to Sales.  

What you will do:

  • Manage inbound flow of leads from a variety of digital and event sources as well as executing outbound “cold” prospecting initiatives
  • Appropriately communicate product offering description, brand identity, and corporate value proposition
  • Book appointments with prospects at ICP-focused accounts that are in alignment with target personas. 
  • Meet or exceed SDR-sourced monthly completed meeting targets
  • Leverage your industry knowledge and HUMAN tool set to research accounts, identify buying team members, generate interest and ultimately convert accounts to qualified sales opportunities
  • Collaborate with other Marketing teams to ensure you have the most complete and updated toolbox of product and thought leadership content, event information and threat research
  • Collaborate with SDR teammates on outreach strategies, list development and messaging to drive qualified sales opportunities. Always look for ways to build up your team!
  • Work with Demand and Sales teams on collaborative account-based experiences and tactics for engagement and outreach
  • Attend events (all virtual right now) to hear session content first-hand, identify follow up opportunities and schedule meetings
  • Creatively prospect for new accounts via internal and external tools (including video, social, phone and email)
  • Work with RevOps to ensure integrity and upkeep of accounts in SalesForce 

Who you are:

  • 3+ years of direct work experience in a sales or telesales capacity
  • Experience in cybersecurity or martech/ad tech preferred, though not required.
  • Demonstrated ability to convert prospects to meetings and achieving quotas or goals.
  • Demonstrated ability to hold high-level discovery sessions with prospects
  • High-level of care for data integrity, especially at the contact level
  • Success in qualifying opportunities involving multiple key decision makers.
  • Strong knowledge of sales principles, methods, practices, and techniques.
  • Exceptional verbal and written communication skills.
  • Passionate, self-motivated, with high initiative and an engaging level of enthusiasm.
  • Competitive spirit that drives achievement of individual goals, while also supporting the team with its collective goals.
  • Experienced with sales automation tools such as Groove, Outreach.io or SalesLoft
  • Comfortable working remotely, yet still show intentionality with building relationships and success
  • Experience with CRM, and other critical tools, or a propensity to quickly learn new tools and resources.

Benefits & Perks:

  • Unlimited PTO
  • Private medical and dental insurance for all full-time employees
  • Fully paid parental leave
  • Learning & Development fund
  • Phenomenal coaching from senior leaders and challenging development opportunities
  • Monthly internet, phone bill, and meal stipend to support working remotely during COVID-19
  • Company-sponsored TalkSpace membership for you and your family

Life at HUMAN:

Our HQ office is located in the heart of New York City. We are growing the company deliberately with a keen eye towards maintaining values that embody diversity, lifestyle, and career growth. We are doing substantial work, and we need people to join our mighty team. We are proud of our overwhelmingly positive presence on Glassdoor and Built in NYC. We have offices located in NYC, DC, Victoria, and London.

We understand it takes a diverse team of passionate, curious, and creative people to solve the challenges involved in protecting the Internet. Our dynamic team of humans have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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What are HUMAN Perks + Benefits

HUMAN Benefits Overview

Unlimited PTO
Private medical and dental insurance for all full-time employees
Fully paid parental leave
Learning & Development fund
Phenomenal coaching from senior leaders and challenging development opportunities
Monthly internet, phone bill, and meal stipend to support working remotely during COVID-19
Company-sponsored TalkSpace membership for you and your family

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
We partner with Paradigm for ongoing unconscious bias training for anyone involved in our hiring efforts.
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer a weekly "Mind & Meditation" session in the office to help bring some zen to your work week.
Financial & Retirement
401(K)
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
All new hires will receive $1000 to kit out their home offices.
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Online course subscriptions available

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