As the Director of Sales and Client Success (Skillshare for Teams), you'll be the driving force behind our enterprise business and will be charged with helping us tap into the enormous opportunity b2b/enterprise sales represents for our business. This includes managing and growing both our sales and client success teams, as well as championing the enterprise business internally and setting the strategy for how we’ll chart a path to grow a $50M+ enterprise business.

The ideal candidate is a strong sales leader with at least some experience managing or working cross-functionally with client success or account management functions. More than that though, we’re looking for someone who is wildly ambitious, has the leadership and operational chops to achieve their ambitions, and wants to take on the challenge of growing a business from the ground up.

What you'll do:

• Oversee the day-to-day operations of our Skillshare for Teams business, including both sales and client success
• Exceed quarterly sales and retention targets
• Refine sales processes, including prospecting, inbound handling, demoing and sales operations strategies in order to drive increased sales effectiveness
• Work with client success manager to build out account management practices that drive engagement, retention and upsell
• Manage current team of 3 (2 sales, 1 client success), including coaching, mentoring and performance management
• Build out the team as business performance dictates
• Work with marketing function to create lead gen, lead nurturing and sales enablement programs
• Help create the long term Skillshare for Teams strategy
• Measure and report on performance of business as a whole

Why we're excited about you:

• You’re ambitious and are up for the challenge of growing a very early-stage business within a more established startup
• Significant sales leadership experience with a track record of driving results
• Creative thinker who is resourceful and finds a way to hit their goals
• Strong business acumen with ability to manage a P&L and build out compensation plans
• Clear verbal and written communication skills
• Strong executive/managerial presence

Why you're excited about us:

• Impact: Our Skillshare for Teams business represents a huge growth opportunity for Skillshare, of which we’ve only just scratched the surface. This role will be the individual most responsible with growing this nascent part of our company.
• Growth: This is the rare opportunity to grow a very early stage business within a more established and stable startup. This can be a career-defining role for you.
• Our mission: We are building a learning ecosystem for the new economy and changing millions of lives for the better.
• Our team: We have a passionate, smart team that is a lot of fun to work with.
• Your life: We take pride in our flexibility. Working remotely is part of how we need to work these days. You’re a professional, and we trust you to do what you need to do.

Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to over 5 million members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.

Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.