About Lively
An estimated 48 million Americans suffer from hearing loss and only 10-15% have treated it. Enter Lively – If you’ve been looking for a well-funded, high-growth company that is also mission-driven, this is it.

Lively is a series A company, perfect for anyone eager to make an early impact in something big. We are a unique blend of experts and leaders from Facebook, Amazon, 1stdibs, Lyft, and have assembled a world-class advisory board and audiology team. We all share the same mission: to democratize, simplify and de-stigmatize the adoption and use of technically advanced hearing aids, empowering more people with hearing loss to hear better.

Culture
Here at Lively we are a passionate team of highly-driven entrepreneurs, designers, clinicians and technologists creating a best-in-class experience to help solve one of America’s greatest healthcare issues – untreated hearing loss. If you’ve been looking for a high growth company that is also mission-driven, this is it. 

About the Role
At Lively, our mission isn’t just to deliver better hearing care, but to deliver it to more people. Our inside sales team is key to getting our hearing aids in the ears of people who need them, and we are looking to bring an Inside Sales Manager on board to train the team and develop our relationships with our patients.

This role reports directly to the Head of Sales. 

Key Responsibilities:

• Manage a growing team of Account and Sales Executives focused on selling hearing aids to our patients.
• Develop effective coaching strategies and content for the team, create training material, build playbooks and implement training tools.
• Track and improve performance KPIs and SLAs on a weekly and monthly basis.
• Drive employee engagement, push cultural initiatives and create employee development opportunities. 
• Coordinate with other departments (e.g., Hearing Care and Customer Experience) to ensure proper communication and align the team’s initiatives with broader company goals.

About you:

• Excited to work at a rapidly evolving company to change the broader healthcare landscape.
• 4+ years of inside sales experience (preferably in an early-stage start-up, or high-volume environment), including 1+ years of management. 
• Proficiency with Salesforce, Excel and PowerPoint, with the ability to collect and analyze KPI data and to report it out to senior leadership. 
• Experience building a quota-surpassing inside sales team and commitment to continuously raising standards. 
• Dedication to developing your team and helping achieve their full potential.
• Experience providing customer demos.  

Perks & Benefits:

• Competitive, uncapped compensation (base salary + commission)
• Medical, vision, and dental insurance
• Employee stock incentive
• 401k program that includes employer match
• Monthly pre-tax commuter benefit
• Weekly company lunch
• Sales contests & team events
• Flexible time off