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Key Account Director - Agency Lead

| Greater NYC Area

Hive is looking for an experienced Key Account Director – Agency Lead, who is a senior individual contributor who manages relationships across all global agencies. The Key Account Director helps to develop strategic relationships with potential clients and partners, with a portion of their time dedicated to developing existing client relationships. This person oversees business development initiatives to guide them from the opportunity lead phase to the contract phase.

• Run end-to-end pitch process, including assessing initial opportunities, collaborating with key internal stakeholders on pitch deliverables, interfacing with prospective clients, and creating written RFP responses. 
• Understand client business goals and strategic imperatives and help the pitch team develop strategic deliverables including written and creative assignments that represent the clients needs. 
• Maintain new business pipeline relationships with prospective agencies 
• Responsible for overall account management, account growth, and leadership of cross-functional teams to develop approaches and targets that meet the business goals of our clients 
• Expand contacts with key client executives and maintain strong post-engagement relationships introducing new opportunities accordingly 
• Consistently identify needs client may not recognize and ensure that approaches and solutions are linked to objectives and future needs 
• Strong presentation, verbal and written skills as well as proven ability to develop well-written documents and presentations 
• Participate in strategic development of new business

• Proven track record to grow new business 
• SaaS background 
• 10 years experience selling into major agencies (Omnicom, Publicis, WPP, IPG) 
• Seasoned in a client services organization, preferably on accounts within an agency 
• Proven ability to manage long term, multi-million dollar engagements with multiple project tracks and teams 
• Ability to interact with clients of all levels and industry backgrounds, from the CEO to administrative support staff 
• Proven ability to manage and set client expectations 
• Deep understanding and awareness of aligning consumer goals and business goals 
• An understanding of development technologies and third party offerings 
• Proven track record of satisfied large scale clients 
• Ability to manage complex accounts

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • IntercomEmail


Hive is located in the Union Square area of Manhattan. The office is easy to get to via 16 Subway Lines and we are a dog friendly office.

An Insider's view of Hive

What are some social events your company does?

We have a weekly team happy hour every Thursday, and are launching a new event series called "Yappy Hour" (networking happy hour with adoptable dogs) in April.


Content Marketing Manager

What makes someone successful on your team?

Transparency, productive use of Hive, and collaboration between different departments.


Content Marketing Manager

What are Hive Perks + Benefits

Hive Benefits Overview

Unlimited vacation days, dog-friendly office, flexible working environment, standing desks, healthcare reimbursement.

Partners with Nonprofits
Hive is partnering with Rescue City to host an adoptable dog happy hour in April. All proceeds will go to Rescue City.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Health Insurance Benefits
Team workouts
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Ability to work remotely on occasion as needed.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Hive employees receive unlimited sick days.
Perks & Discounts
Casual Dress
Company Outings
Hive hosts monthly company outings.
Stocked Kitchen
Happy Hours
Happy hours are hosted once per week.
Pet Friendly
Hive has a dog friendly office.
Professional Development Benefits
Job Training & Conferences
Hive offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Promote from within
Time allotted for learning
Paid industry certifications
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