Sales Engineer

| Greater NYC Area
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About Knotch

Knotch is the Content Intelligence Platform that enables communications and marketing teams to measure, understand, and optimize content ROI across their digital efforts. We work closely with the following verticals: financial (including JPMC, CapOne, Citi, TD, Discover, Ally, Bank of America and Synchrony), automotive (including Ford), telecommunications (including AT&T and Sprint), retail (including Walmart), technology (including Salesforce, HP Inc, HP Enterprise, Citrix, and AWS), and consulting (including Deloitte and PwC.) We are currently expanding quickly into the insurance, fashion and health verticals.

At Knotch, we:
  1. Enable brands to become better content creators through real-time and independent measurement & optimization across on and off property content investments. 
  2. Activate content to move customers to high value actions.
  3. Turn content into a first party audience data source that flows into the rest of the downstream marketing platforms (CRM, DMP, CDP etc).

We’re based in SoHo, NYC and we're proud to have been named to both Inc.'s Best Places to Work and Built In NYC's Best Places to Work lists two years in a row!

Our First Sales Engineer

As Knotch’s first Sales Engineer, you will work closely with the rest of the sales team and play a key role in uncovering client needs, expanding relationships, and driving revenue growth. As a thought leader and expert in your field, you will do this through delivering technical presentations, demonstrations, and educating customers’ technical champions. Pioneering the sales engineer role, you will have hacks and solutions ready and help strengthen the relationship with both customer and company stakeholders. You will enjoy working in a fun, fast paced, entrepreneurial environment and thrive being around creativity and excitement. You will also bring a creative and strategic approach and a desire to learn and grow quickly within an organization.

How you’ll have an impact at Knotch:
  • Technically qualify new business opportunities, further bolstering our efficiency and confidence in mutually-beneficial partnerships, provide client specific product demonstrations, raise key customer technical objections, and develop a strategy to resolve technical blockers with the engineering team.
  • Keep current team members up to date on product releases and new features and assist with training new hires and colleagues.
  • Respond to RFPs and RFIs with a technical and empathetic approach.
  • Recommend integration strategies, solution architectures, platforms, and application infrastructure to Knotch’s prospects and clients.
You’ll be successful here if you possess:
  • 4+ years pre and post technical sales experience alongside Enterprise SaaS sales teams
  • Experience coding with backend scripting languages such as Python and Ruby (proficiency in SQL is a plus!)
  • Proven history of influencing both technical and executive teams internally and externally
  • Familiarity with technical challenges in cloud governance, security, cookie syncs, and privacy when integrating with various DMPs and CMPs
  • Articulate client communication skills - with an ability to express thoughts logically and succinctly
  • Ability to develop trusted relationships with colleagues at all levels, from C-Suite execs to your peers, with the purpose of sharing knowledge
Benefits
  • Unlimited PTO and flexible work-from-home
  • Comprehensive health insurance
  • Free lunch while in-office
  • Unlimited monthly Metrocard
  • Mental Health and Learning & Development Programs

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases

Location

Our HQ is on the 5th Floor of a beautiful old loft-style building located on the border of SoHo/TriBeCa by all the Canal St subway stops.

An Insider's view of Knotch

How does your team reward individual success?

I see Knotch spotlight and reward us for all kinds of wins. Since we're a small team, we celebrate them on Fridays in front of the whole company. Last year, I was lucky to help recruit a data science team member, and as a reward, Knotch flew me to my dream destination, Japan, to celebrate that success!

Ray

Associate Manager of Content Marketing

How has your career grown since starting at the company?

Knotch's commitment to my personal growth has played a huge role in shaping my career. I've found that I'm happiest when collaborating with others and was encouraged to join the product team to work more closely across all of our teams. Knotch's L&D program has set me on a path that makes my work more fulfilling, pushing me to be better every day.

Willie

Project Manager

What makes someone successful on your team?

In any company big or small, the Client Success or Account Management team can feel like a catch-all for your clients and products. Our team members go above and beyond the day-to-day. They make personal connections with each of our clients, see things from their perspective, and work hand-in-hand. That leads to happy clients and happy Knotchers.

Margeaux

VP of Accounts

What are Knotch Perks + Benefits

Knotch Benefits Overview

We’re in Soho. We work with Fortune 500’s. We get free lunch. We let dogs in. We’ve been recognized by Inc.’s Best Places to Work two years running. We’ve also been recognized by Built in NYC’s Best Places to Work, also two years running. Here are some other cool things.

Comprehensive Health Insurance.
Free Unlimited Commuter Card.
Mental Health and Wellness Initiatives.
Educational Stipend And Career Development Opportunities.
Unlimited PTO (No, Really).
You Get To Work With Us. Every. Damn. Day.

Culture
Volunteer in local community
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Daily Stand-up
Open Door Policy
Team owned deliverables
Team based strategic planning
Pair Programming
Open Office Floor Plan
Diversity
Documented Equal Pay Policy
Highly-Diverse Management Team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
We're committed to supporting our employees' mental and physical wellness, and we've even done spin classes together!
Retirement & Stock Options Benefits
Company Equity
Knotch offers options as part of our competitive compensation package. Options vest over a four-year period after a one-year cliff.
Performance Bonus
Match Charitable Contributions
In the past, we've matched charitable contributions, most recently to The Center which offers LGBTQ communities of NYC advocacy, health and wellness programs and more.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Knotch also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
All positions can work remotely on occasion as needed (we're a flexible environment). Some positions are full-time remote already, and it will say so in the job post if it is a remote role.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
We have NYC-based events monthly and we also have two offsites per year where we fly the entire company to an exciting locale for team building and educational opportunity!
Free Daily Meals
Lunch stipend provided every day you work from your office!
Stocked Kitchen
Knotch's NYC kitchen is stocked with all the coffee, snacks, drinks, and Emergen-C you'll ever need.
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and Learns
Knotch hosts lunch and learn meetings anytime we have something awesome to share with the team. We also do a Show & Tell every Friday that complements these.
Cross Functional Training Encouraged
Promote from Within
Continuing Education Stipend
We offer $1000 annualy for continuing education related to your role at Knotch (starts after 6 months of working with us)

Additional Perks + Benefits

We create our initiatives for our employees. They aren't a recruitment tool for us but rather a way for us to truly appreciate the hours and effort our employees put in every single day and to make their lives a little easier and a little better. You spend a lot of time at work- you might as well enjoy it.

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