Sales Operations Associate

| Greater NYC Area

Newsela is an Instructional Content Platform that combines engaging, leveled content with integrated formative assessments and insights to supercharge engagement and learning in every subject. Students and teachers use Newsela to find digital content from hundreds of the best sources—from National Geographic to NASA, Biography.com to Encyclopedia Britannica, the Washington Post to the Wichita Eagle. Content is instructionalized to meet students where they are, with interactive tools and analytics to take them where they want to go. Newsela has become an essential solution for schools and districts, with a presence in over 90% of U.S. K-12 schools. Newsela is the content platform for the connected classroom.

We're seeking a Sales Operations Associate to join our team and support the Sales teams with processes, policies, systems, tools and templates to drive higher performance. Additionally, the Sales Operations Associate will prepare and review reports and dashboards to ensure that key metrics are accurate and that the company’s performance is on-track. We are looking for a detail oriented person who will be responsible for the data integrity and foster robust processes to drive such.

Responsibilities

In collaboration and under the guidance of the Manager, Sales Operations, you will:

  • Support and enhance the current CRM implementation (Salesforce.com)
  • Participate in CRM improvement projects
  • Develop reports and dashboards
  • Monitor and cleanse CRM data
  • Perform other duties as required by your manager in support of Sales team excellence

The Ideal Candidate

  • 1+ years of Sales Operations/Support experience.
  • 1+ years of Salesforce.com.
  • Proven experience in building models or analyzing data in Microsoft Excel
  • Experience in building and implementing new processes
  • Demonstrated experience in managing large volumes of Data – migration, cleansing and import/export.
  • Proven ability to create, maintain and present regular (weekly, monthly, and quarterly) reports and develop ad-hoc reports to support strategic planning.

Some Plusses

  • Knowledge of SQL Scripts
  • Project Management experience with full project lifecycle (idea to deployment).
  • A team player – you have a track record of working collaboratively as part of a larger team on a mission.
  • Process-oriented – you are obsessed with efficiency, removing roadblocks for the Sales team.
  • A solid communicator – you enjoy working with internal partners to solve problems.
  • Entrepreneurial – you thrive on creating things that didn’t previously exist.
  • Analytical – you love to mine data, unlocking key insights that drive strategic decision-making.
  • Detail-oriented – you pay attention to the little things to ensure tasks get completed accurately
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • SanicFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

Location

475 Tenth Avenue, New York, NY 10018

An Insider's view of Newsela

What’s the vibe like in the office?

The Newsela office is a collaborative workspace. The office is designed to reflect the clients we serve. We have office spaces named after favorite children's books and letters from teachers posted to bulletin boards. We love to keep our mission of "Unlocking the Written Word for Everyone" top of mind.

Ariel

Sales Development Representative

What projects are you most excited about?

Here at Newsela we are constantly trying to improve. This is especially true when it comes to back to school time. How do we get schools, teachers, and students using Newsela at a high level as quickly and seamlessly as possible is a question I think about almost daily. I am so excited about what the start of the 2018-2019 School Year will bring!

Lauren

Educator Specialist

How has your career grown since starting at the company?

I've actually grown leaps and bounds at Newsela! I initially started out as an enterprise sales development representative and went through a mentorship program to transition to the account management team! I cannot measure the amount of growth I've experienced the past two years.

Emma

Account Manager

What is your vision for the company?

Newsela offers all the content teachers need. Students are excited to read, to make learning fun and engaging. It's more than accessibility and thoughtfulness and inclusivity - I want everyone to be reading, and I want Newsela to be the experience that helps them build the skills to get them there.

Emily

Content Partnerships

How do your team's ideas influence the company's direction?

Marketing is at the core about how people feel about Newsela, so we're always thinking about ways to delight not just our users, but anyone facing challenges we're looking to solve. That could be specific to personalized learning or differentiated instruction, or broader topics concerning school climate and culture.

Sho

Marketing Communications Manager

What are Newsela Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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