New York, NY

Sales Operations Manager at BetterCloud

| Greater NYC Area
Sorry, this job was removed at 5:19 p.m. (EST) on Tuesday, April 21, 2020
Find out who's hiring in NYC.
See all Sales jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

BetterCloud is the first provider of SaaSOps solutions to manage and secure the digital workplace. Over 2,500 customers in 60+ countries rely on BetterCloud to automate processes and policies across a company’s SaaS application portfolio. A pioneer of the SaaSOps movement, the company established the first-ever “SaaS Application Management and Security Framework” via two published books entitled “The IT Leader’s Guide to SaaSOps” — Vol. 1: “A Six-part Framework for Managing Your SaaS Applications” & Vol. 2: “How to Secure Your SaaS Applications.” BetterCloud is headquartered in New York City with offices in San Francisco, CA and Atlanta, GA.

We are looking for a highly motivated Sales Operations Manager to join our rapidly growing team. Our Sales Operations & Sales Enablement Team serves as a critical supporting team for our sales team. This role reporting to our Director of Sales Enablement & Sales Operations will own all of the efforts Sales Operations is responsible for. This includes sales process optimization, systems training, and process documentation, pipeline analysis, and other ad hoc sales operations.


  • 3-5 years of experience, ideally in a Sales Operations capacity
  • Experience and comprehension of sales and business development processes, including understanding forecast and opportunity management and the ability to analyze data and sales metrics
  • Strong project management and collaboration skills
  • A highly attentive systems thinker who excels at implementing and maintaining efficient processes
  • Experience with Salesforce (specifically reporting) and Tableau
  • Exceptional MS Excel skills (sumifs, index/match and vlookup, table formulas)
  • Excellent written and verbal communication skills with the capacity to partner with resources at varying levels of experience 


  • Sales and Business Development optimization and efficiency analysis, including but not limited to pipeline analysis, identifying at-risk deals, and territory planning
  • Optimize and document essential sales processes (account ownership and transfers, data quality, territory changes) and engagement rules; help enforce those processes in and outside of Salesforce
  • Develop formal reporting packages for sales effectiveness and productivity
  • Conduct metrics reviews with sales management
  • Assist in developing systems and process training for sales teams when onboarding and provide thought leadership in operations best practices
  • Partner with Marketing to provide insight, materials, and other support for the selling process
  • Assist with ad hoc team and department meeting preparation and operations such as slide decks, collateral, planning, etc.

Compensation | Benefits

  • Competitive salary
  • Full benefits package
  • Stock options
  • Career growth with an industry innovator 

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

We're in the heart of Chelsea where theres lots of great lunch and happy hour spots! Plus, the office is near tons of subways and Penn Station.

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks

What are BetterCloud Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

Jobs at BetterCloud

All Jobs
All Jobs
Tap to close

Senior Director, Product Marketing

Greater NYC Area
4 days ago
As the Director of Product Marketing, you will be leading the team’s efforts in driving awareness, consideration, and adoption of BetterCloud products. You will be responsible for developing our product positioning, creating powerful messaging, supporting development of our go-to-market strategy, and leading the execution of key launches and campaigns that push our business forward. This role is cross-functional in nature and will require successful partnership with product, sales, customer success, partnerships and various other teams across the company.