Sales Operations Manager
We believe shared knowledge has the power to create a better world. We’re on a mission to enable others to share what they know and monetize their knowledge. Through thoughtful tools and resources, we help transform expertise and know-how into thriving online businesses.
We’re seeking a Sales Operations Manager to play a pivotal role in expanding our sales functions, driving improvements to key financial metrics such as MRR and customer LTV. Reporting to the Director of Business Operations, you will help prioritize and execute a roadmap that scales our sales organization, ensuring that our revenue growth objectives are met consistently and efficiently.
Responsibilities:
- Partner with department leadership on high-level sales strategy and goal-setting; informing decisions with data-driven insights and rationale
- Improve new and existing business sales pipeline performance: boosting lead-gen and quality, reducing leakage, and ultimately increasing conversions
- Provide predictability and monitoring via creation and ownership of leading/lagging sales metrics reports & dashboards
- Evaluate, configure, and optimize CRM systems to ensure process adoption, robust data collection, and reliable reporting; manage task automation and integration of apps/tools
- Gather and analyze data from a variety of sources to evolve and explore new efficiencies/areas to increase revenue performance
- Develop and continually refine sales enablement strategies and processes, equipping our teams with tools and tactics to make them more effective in their roles, and meeting or exceeding MRR and GMV targets
Requirements:
- Direct experience and success implementing sales operations systems/processes, preferably in high-growth SaaS businesses
- Excellent analytical hard skills (Advanced SQL, Excel, at least one BI platform); able to break down ambiguous problems into actionable insights and concrete guidance
- Outstanding project management and communication skills, with an ability to distill information and direction effectively across a variety of stakeholders, from rep to executive levels
- Hands-on experience implementing, administering, and optimizing a sales tech stack (preferably including Salesforce)
Teachable is an instructor-focused platform that empowers creators to build and sell online courses and coaching on any topic-from iOS development to watercolor painting to card tricks. Instructors using our platform have collectively earned more than a billion dollars to date.
Since our founding, we've raised more than $12.5 million from top venture investors and were acquired in March of 2020. Teachable is now part of Hotmart Company, a global tech group focused on the Creator Economy, with over 1,300 employees in 8 countries (Netherlands, USA, Brazil, Spain, Mexico, Colombia, France and UK). Hotmart´s mission is to help creators make a living from their passions, using digital products to entertain, help and instruct their audiences.
We're growing rapidly, with triple-digit year-over-year growth, and are continuing to build a diverse team of top-notch talent. We won't hold you back from reaching your full potential at Teachable; you'll have the freedom to be an integral member of our tight-knit team, with great benefits and perks. Your work here will directly impact hundreds of thousands of online educators, entrepreneurs, and creatives.
We plan to be optionally remote until at least September 2021
Benefits:
Comprehensive Health, Dental, & Vision benefits with options covering up to 100% of monthly premium
Generous Vacation, Personal, and Sick Time
Parental leave, 16 weeks fully paid after three months of service
4% 401(k) with match after three months of service
Supplemental student loan repayment assistance or a professional education stipend
Tax-free commuter benefit
Conference budget
50% gym & wellness match
Teachable encourages individuals from a broad diversity of backgrounds to apply for positions. We are an equal opportunity employer, meaning we're committed to a fair and consistent interview process. Please tell us in your application if you require an accommodation to apply for a job or to perform your job.