Senior Account Manager

| Greater NYC Area
Title: Senior Account Manager
Company: RippleMatch
Location: New York, NY
 
About us:
 
At RippleMatch, we help entry-level candidates find high skill jobs. Figuring out where tobegin a career is a huge decision, but students are often forced to rely on overstretched career services centers and small personal networks when they begin their job search. We have built the first product ever to automate early career recruiting and career coaching. Our software helps companies build diverse and high-quality teams and helps candidates find the right opportunity.
 
Since launching RippleMatch from our college dorm room, we have taken off on college campuses, raised around $5 million in venture funding, and brought on some of the most exciting companies in the country as customers. Our tight-knit team works hard, celebrates wins, and cares deeply about changing the way finding a job works.
 
Role Description:
We are hiring a Senior Account Manager to manage enterprise accounts, build deep customer relationships, and drive up-sells. You will be responsible for ensuring our customers succeed on their hiring priorities and developing a deep understanding of their goals goals and objectives. You will need to form relationships with stakeholders across a variety of business units, manage a range of requests, and communicate priorities to our customer success team. You’ll also work with our product team to implement customer feedback and ideas as we continue to build out our product suite. The role involves high levels of ownership and prioritization, as well as some travel.We are looking for candidates with the following:

6+ years of account management, customer success, or sales experience
3+ years of account management experience
2+ years being primarily responsible for driving renewals and expansions
Experience managing enterprise SaaS accounts
Strong history of quota attainment
Early stage startup experience
 
 
Culture & Perks:
 
At RippleMatch, we understand that our success stems from the people we have on board, which is why we invest heavily in our team’s well-being and growth. We offer a full slate of benefits, including equity, daily free lunches, and comprehensive healthcare benefits. We work hard to foster a culture of constant self-improvement, true ownership, and positivity.
 
At our core, we are a tight-knit team that works hard, celebrates wins, and care deeply about changing the way finding a job works. We are going to fundamentally transform the hiring landscape and won’t settle for anything less. RippleMatch is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • FlaskFrameworks
    • Node.jsFrameworks
    • VueFrameworks
    • ScikitFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • AsanaManagement
    • TrelloManagement
    • CopperCRM
    • SendGridEmail
    • OutreachEmail
    • LeadpagesLead Gen

Location

The RippleMatch office is conveniently located in the Flatiron District, often referred to as the main hub of the NYC tech scene.

An Insider's view of RippleMatch

What are some social events your company does?

Happy hours, retreats, game nights, team dinners, company-wide hackathons – these are just a few of the events we put together regularly for the whole team to enjoy.

Jason

Operations Manager

What does your typical day look like?

My favorite thing about working in a startup is that no day ever looks the same. I spend my day fully engrossed in the software, doing anything and everything that comes my way including walking clients through the platform, running algorithms effectively for customers, matching students with jobs, and handling any issues that crop up.

Brennan

Senior Account Manager

How does the company support your career growth?

From having the opportunity to tackle exciting, challenging projects to receiving useful feedback, I feel like I'm constantly learning here. RippleMatch's emphasis on skill-building and constant improvement really pushes me to carve out the career path I want.

Kate

Content Manager

What is your vision for the company?

Right now, geographical distance, imperfect information, and outdated recruiting practices prevent students from finding the right job. Our goal is to help students on every college campus in America find jobs where they find meaning and success.

Andrew

CEO & Founder

What kinds of technical challenges do you and your team face?

As a small team, adaptability and quick-thinking are essential. We all wear many hats - whether it’s dev-ops, database analysis, developing our algorithm, or refining our user experience, our responsibilities can be fluid. In start-ups the knowledge you enter with is a great start, but the real test is how fast you can learn.

Daniel

Software Engineer

What are RippleMatch Perks + Benefits

RippleMatch Benefits Overview

We understand that building a startup is a marathon, not a sprint. We offer a full slate of benefits, including competitive compensation, equity, daily free lunches, and comprehensive healthcare benefits. While we work hard, we also make time for fun through company outings, happy hours and hackathons.

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Free Daily Meals
Our “daily free lunch” perk isn’t just a nice-to-have – we consider it an integral part of our culture that allows us the chance to get out of the office and get to know who we’re working wi
Stocked Kitchen
Our office comes with complimentary coffee, tea, and snacks.
Happy Hours
Professional Development Benefits
Lunch and learns
Promote from within
Time allotted for learning
Customized development tracks
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