Solutions Architect
Solutions Architect
Are you ready for a new challenge?
Celonis is the leader in business transformation software, turning process insights into action with The Celonis Intelligent Business Cloud, built on the process mining technology it pioneered. For Global 2000 companies, transforming to an intelligent enterprise has become a key strategic priority. Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach to jump-start and operationalize change in transformation initiatives. Companies around the world including Siemens, L’Oreal, Uber, 3M, Lufthansa and Vodafone rely on Celonis technology to guide action and drive change to business processes, resulting in millions of dollars saved and an improved experience for their customers. Headquartered in Munich, Germany and New York, New York, Celonis has grown 5,000% in 4 years and 300% in the past year. Valuated at over $1Billion, Celonis received $27.6M Series A in June 2016 and $50M Series B funding in June 2018 from investors Accel and 83 North. Since opening its US headquarters in New York in September 2016 it has quickly added blue chip customers like Lockheed Martin, ExxonMobil, Honeywell, and Mars to its client roster. The US is the fastest growing region for Celonis and will soon exceed 50% of its total revenue. In addition to its offices in the UK, Netherlands, and Japan, Celonis is expanding US offices in New York, San Francisco, Raleigh, Ann Arbor, as well as Latin America.
As a solutions architect, you are responsible for engaging directly with our customers to assess and design the technical rollout and launch plan for Celonis. You are a key member of the Delivery team with a technical background and competencies in integration, solution architecture and security.
You will conduct detailed technical discovery workshops to understand customer’s technical needs and security requirements and translate them to a Celonis solution built for scale and flexibility. This will include details on the workspaces, user management, authentication, integrations, and settings & permissions required to ensure there are no technical barriers to user adoption of Celonis.
Responsibilities:
- Design and communicate technical architecture solutions, based on customer requirements and data volumes, in order to ensure a successful Celonis deployment
- Assist customers in setting up their Celonis cloud and on-prem environments
- Perform sizing of customer’s on-premise application and database servers, wherever needed
- Assist customers in establishing connections between their on-prem source systems and the Celonis cloud environments
- Participate in security assessments and complete security questionnaires required for implementations
- Address technical tickets from customers and partners and engage in necessary troubleshooting sessions
- Elicit feedback from customers regarding Celonis features and engage product management team for developing strategic solutions
- Demonstrate product and technical leadership on Celonis engagements with customers, partners, and prospects
- Maintain expert knowledge on the Celonis platform by drafting documentation on technical procedures and processes
Requirements:
- Bachelor’s degree in information technology, computer science, software engineering, or related field
- 2+ years of experience as a solutions architect, technical consultant, solutions engineer or IT infrastructure engineer
- Proven experience in designing and implementing solutions and leading technical projects for enterprise cloud-based SaaS solutions
- Excellent verbal and written communication skills with the ability to formulate and communicate highly technical and complex architecture landscapes to both technical and non-technical audiences.
- Fundamental understanding of the key technologies relevant to the Celonis integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, SSH
- Proficiency in working with relational databases such as HANA and MSSQL
- Knowledge of industry-standard ETL solutions such as SSIS, SLT and SDI
- Ability to learn technology quickly through instruction and self-training
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.