Solutions Architect

| Remote | Hybrid
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Work with Sisense customers in every stage of their journey to provide solid scalable solutions to ensure their success

WHY YOU SHOULD JOIN OUR SOLUTION ARCHITECT TEAM: 

Serving a rapidly growing profession that has traditionally been underserved, Sisense has nearly doubled revenue year over year with over 2000 customers to date. Your extensive expertise as a Cloud & Linux architect will serve you in leading BI projects and integrations with our customers. You will assist our customers from concept to go-live, including designing the solution, architecture customization and integration to customer’s systems with the intent of optimizing adoption and future growth. 

As a Solutions Architect, you will work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes. Educate customers of all sizes on the value proposition of Sisense, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud

You will have reach to all departments of the company from pre-sale, onboarding, go-live and retention. Collaboration with other groups is facilitated by caring leaders who will ensure you have the right resources to succeed and grow in this role.

Roles & Responsibilities

  • As a Solutions Architect, you will work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes.
  • Educate customers of all sizes on the value proposition of Sisense, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
  • You will own the technical relationship with the customer and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide.
  • Share the voice of the customer to influence the roadmap of new features and services for the Sisense platform.
  • Create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts).
  • Evangelize and educate about Sisense technology (e.g. workshops, user groups, meetups, public speaking, online videos or conferences).
  • Contribute to the growth of the Solutions Architecture organization by hiring, coaching and mentoring others.
  • Develop areas of depth in technical domains relevant to your interests and your customer's outcomes.

HOW YOU’LL RAMP

By Day 30... 

  • You will have a deep understanding of the Sisense technology and how Sisense customers can leverage our product to provide real value 
  • You will better understand the Sisense Architecture 
  • You will start interacting with Sisense customers and getting to know their challenges 
  • You will do hands on exercises in order to understand the intricacies of the Sisense stack
  • You will actively shadow calls with Senior Solution Architects 

By 60... 

  • You will continue to shadow Solution Reviews with customers 
  • You will be familiar with the different Solution Architect engagements and project types 
  • You will learn Sisense Solution Architect methodologies and tools you will use 
  • You will do several internal projects on how to go from Data to Dashboard 
  • You will develop soft skills such as session management, customer interactions, and working cross functional teams to manage challenging situations 

By 90... 

  • You’ll begin compiling Sisense best practices for our Cloud-native architecture 
  • Assist other members of the team with solution review and design activities 
  • You’ll create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts).
  • You’ll have your first solution architect projects shadowed and mentored by a Senior Solution Architect 
  • You will own the technical relationship with the customer and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide
  • You’ll provide and design solutions for complex deployments  

WHAT YOU’VE ACCOMPLISHED... SO FAR: 

  • You are a technical leader of all aspects for a successful implementation from requirements and design to training and delivery.
  • You have in depth understanding of Cloud-Native Architecture and extensive experience with both Windows and Linux Application Infrastructure
  • You own the implementation and integration of complex customers’ projects. 
  • You have executed an extensive analysis to design the solution and describe it through architecture and design artifacts. 
  • You have led complex troubleshooting forums including communication with customers technical exec - status update, expectation setting, present solution etc. 
  • You’ve presented and proposed solutions while maintaining ongoing technical discussions with the customer across all levels, including exec. 
  • You have coached and supervised technical team members. 
  • You’ve championed best practices for technical cloud and kubernetes based deployments. 
  • You can provide many examples of your technical problem solving expertise. 
  • You can communicate complex concepts in a clear and professional manner. 
  • You thrive in a fast paced, high-growth environments while working with a team. 
  • You are a lifelong learner with insatiable curiosity. 

ABOUT SISENSE: 

  • We are a radically innovative BI company focused on redefining every aspect of business analytics.
  • We’re an industry leader with more than 2,000 global customers, including Expedia, Flexport, Nasdaq, GE, Philips & Tinder.
  • We’ve been recognized as a leading visionary in Gartner’s Magic Quadrant for Analytics and Business Intelligence.
  • We’re on-boarding rapidly! We have over 750 employees with offices in San Francisco, New York, Tel Aviv, Scottsdale, Melbourne, Tokyo, London and Kyiv.
  • We believe strongly in a data-driven approach to all that we do. We're constantly measuring and optimizing everything about the business.
  • We’ve been recognized by Comparably, Glassdoor and Best Places to Work for our amazing company culture.
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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • D3JSLibraries
    • jQueryLibraries
    • HighchartsLibraries
    • LeafletLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • GraphQLFrameworks
    • apolloFrameworks
    • MobxFrameworks
    • RabbitMQFrameworks
    • Apache CordovaFrameworks
    • iOS SDKFrameworks
    • Android SDKFrameworks
    • IonicFrameworks
    • MongoDBDatabases
    • RocksDBDatabases
    • SeismicCMS
    • ConfluenceCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • latticeProject Management

Location

1359 Broadway 4th Floor, New York, NY 10018

An Insider's view of Sisense

How would you describe the company’s work-life balance?

I've never had better work-life balance than I do here! We have a flexible hybrid work model that allows employees to take control of their own schedule. Sometimes I start my day late or schedule appointments around my meetings but then there are days I work until 8 or 9pm because I need to meet with Sisensers in APAC. I love the flexibility

Susanna

Global Diversity & Inclusion Manager

How has your career grown since starting at the company?

Coming from a smaller company, Sisense gave me the opportunity to work with a number of different tools and applications that I previously never had exposure to. My manager trusted me with projects that reached different areas of the business which allowed me to showcase what I’m truly capable of.

Dennis

Team Lead, IT Support

What is your vision for the company?

My vision for the company is to grow a diverse and professional community of builders who will moonshot their career and accelerate our growth. We strive to empower Sisensers to be their best selves and do their work!

Vicki

VP Culture & Communications

What kinds of technical challenges do you and your team face?

Delivering an effective BI solution requires data modelling, product customization, and our API to meet customer requirements. With quick access to dedicated R&D mission teams and loads of experience from colleagues, I know that everyone is committed to overcoming these technical hurdles, and this directly contributes to our customers' success.

Chad

Enterprise Business Intelligence Consultant

What are Sisense Perks + Benefits

Sisense Benefits Overview

Sisense Inc. offers a comprehensive benefits program to all eligible employees. Employees are eligible to enroll in the various plans on the date of hire, within 30 days of a qualified life event, or annually during the open enrollment period. We are confident that you will find this benefit package of great value to you and your family.

Medical, Dental and Vision plans, health savings account with employer contribution, flexible spending account employer paid long term and short term disability, employer paid Life Insurance and AD&D Insurance, additional Life and AD&D insurance options, 401K Plan w/ employer match, 10 Paid Holidays, unlimited PTO, first Friday after each end of quarter we “Come up for Air” (mandatory), Internal Meeting-Less Days, health advocacy, employee assistance program, generous employee referral program, free stocked kitchens, WellSense programs that include yoga, workout programs, etc to promote healthy/happy employees, discounted tickets (ticketsatwork), paid parental leave, pretax parking/commuter benefits (NYC), Paid Parking (AZ), Employee Experience Program that includes monthly/quarterly events like happy hours, employee outings, summer party, holiday party.

Culture
Volunteer in local community
Partners with nonprofits
We recently launched The Sisense Foundation that helps empower NGOs by providing them with our product for free! Color of Change, MyChoices Foundation and she codes; are a few examples.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Sisense's offers several Flexible Spending Accounts (FSA) through Wageworks. The programs are: Health Care FSA, Dependent Care FSA, and Commuter Benefits.
Disability insurance
Sisense's provides short-term and long-term disability.
Dental insurance
Sisense provides two options for Dental through Delta Dental: DHMO and a PPO.
Vision insurance
Sisense's Vision Service Plan is covered by VSP.
Health insurance
Sisense's health insurance plan is with Cigna and we offer three options, PPO, HSA - High, & HSA - Low.
Life insurance
Sisense offers employees who work 30 hours or more, basic Life Insurance and employees have the option to elect voluntary Term Life Insurance.
Wellness programs
Sisense's offers bi-weekly yoga classes and monthly mashups activities.
Team workouts
Mental health benefits
Sisense offers access to licensed professional counselors (health advocates).
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
We have Team Thursdays in our US offices that provide catered lunches.
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.
Online course subscriptions available
Customized development tracks
Paid industry certifications

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