Scrum Lead - Marketing Technology

Description and Requirements
About Us: Join our dynamic team at MetLife, where we are revolutionizing the marketing technology landscape. We are committed to delivering innovative solutions that enhance customer engagement and drive business growth. If you are passionate about Agile methodologies and have a knack for leading teams to success, we want to hear from you!
Role Overview: As a Scrum Lead, you will play a pivotal role in guiding an Agile team within the marketing technology domain. You will be responsible for managing the day-to-day scrum cadence, promoting best practices, and ensuring proactive planning and timely issue mitigation. Your efforts will contribute to the successful delivery of our marketing technology initiatives, including sophisticated client journeys, always-on campaigns, and multi-touch multi-channel client experiences.
Key Responsibilities:

• Embrace Agile values & principles, and implement Agile best practices to foster a continuous learning mindset.
• Collaborate with the Product Owner to support short and long-term release planning, maintaining a healthy team backlog ready for execution.
• Actively manage interdependencies between teams, anticipating and addressing potential impediments to team delivery.
• Lead the tracking and reporting on agile team metrics, proactively mitigating issues and escalating as needed.
• Serve as a thought leader in applying new concepts and coaching approaches within the Agile community.
• Adapt coaching style to suit the situation, team, and staff level, knowing when to coach and/or consult.

Required Skills:

• Bachelor's degree in computer science, engineering, or a related tech or business discipline.
• 3+ years of experience in a product development and engineering environment.
• 2+ years in a Project Management and/or Scrum Master role.
• Familiarity with Agile best practices and the Software Development Lifecycle (SDLC).
• Strong collaboration and facilitation skills.
• Experience in conflict resolution and organizational coordination.

Preferred Skills:

• Certified Scrum Master.
• Experience in a consulting space or industry preferred.
• 1-2+ years of experience focused in one or more of the following Marketing Technology domains: Web Experience Management, Campaign Management, E-commerce, Testing & Optimization, or Data Management.
• Knowledge of SAFe Agile Best Practices.
• Experience in a client-facing role/environment.
• Exposure to marketing and Go-To-Market strategies and platforms.

Why Join Us? At MetLife we believe in fostering a culture of innovation, collaboration, and continuous improvement. As a Scrum Lead, you will have the opportunity to work with a talented team, contribute to exciting projects, and grow your career in a supportive and dynamic environment.
Apply Now: If you are ready to take the next step in your career and make a meaningful impact in the marketing technology space, apply now and join us on this exciting journey!
The salary range for applicants for this position is $85,000 - $125,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$85,000 - $125,000
#BI-Hybrid