Senior Account Manager, Strategic
Drive CB Insights’ growth by expanding and deepening relationships with our most strategic clients.
The CB Insights Senior Strategic Account Manager is responsible for managing and growing a portfolio of our highest-value enterprise accounts, including leading corporations, investors, and consultancies shaping global industries. This role blends relationship stewardship with a growth mindset: cultivating platform adoption and advocacy while identifying and driving expansion opportunities across divisions, geographies, and new use cases.
You’ll operate as a trusted advisor to senior stakeholders and economic buyers, articulating ROI and strategic impact while uncovering new opportunities to embed CB Insights deeper into their workflows through our platform, data solutions, and APIs.
About the Strategic Account Management Team:Our Strategic Account Management team sits at the intersection of strategy, technology, and client growth. We partner with the world’s most influential organizations to help them discover new markets, validate innovation bets, and make smarter decisions through data.
The team thrives on curiosity, creativity, and commercial acumen. You’ll join a diverse group of problem solvers who combine analytical rigor with empathy, adaptability, and a relentless drive to grow our relationships and business impact.
Your Main Responsibilities:- Own and grow a portfolio of strategic accounts, driving both retention and expansion through proactive account planning and consultative engagement.
- Partner with senior stakeholders and economic buyers to demonstrate clear ROI, link insights to business outcomes, and influence long-term strategy.
- Collaborate with SDRs to identify and pursue new opportunities, referrals, and whitespace within enterprise clients.
- Sell and expand data solutions, including API integrations, data feeds, and workflow-based solutions.
- Develop and execute Strategic Account Plans, including mapping key stakeholders, setting growth goals, and tracking engagement and adoption.
- Run renewal and expansion cycles end-to-end, including negotiations, pricing discussions, and contract execution.
- Leverage data and analytics to anticipate risk, spot growth potential, and drive proactive engagement.
- Serve as a thought partner to clients, offering insights on emerging technologies, market shifts, and innovation trends.
- Continuously improve account management processes and share best practices across the Strategic Account Management team.
- Bachelor’s degree in business, economics, finance, or related field.
- At least 5 years of experience in enterprise account management, customer success, or consultative sales, ideally in SaaS or data/insights-driven businesses.
- Proven track record of retaining and expanding large enterprise accounts, with comfort in both farming and hunting motions.
- Experience managing executive-level relationships and navigating complex organizations.
- Strong commercial and negotiation skills, with ability to align value with business outcomes.
- Familiarity with data integrations, APIs, and data feed solutions.
- Expertise using CRMs (Salesforce preferred), Excel, and BI tools to track performance and communicate insights.
- Excellent communication and presentation skills; capable of influencing at senior levels.
- Highly intellectually curious, adaptable, and self-driven with a strong growth mindset.
- Thrive on uncovering new opportunities and driving measurable growth.
- Can balance strategic relationship management with tactical execution.
- Bring a consultative, insight-driven approach to every client interaction.
- Are a team player who collaborates across Sales, SDR, and Product to deliver results.
- Have a passion for innovation, technology, and helping clients win.
#LI-Hybrid
Please note this is a US-based role.
In addition to base salary listed below, this role is also eligible for commission.
What we're all about
CB Insights is the leader in predictive intelligence on private companies—turning exclusive data on millions of firms into early, trusted signals on future performance and direction. The company pioneered predictive intelligence with its Mosaic Score—the first system to reliably forecast the outlook for a private company—and has since built it into a comprehensive platform of AI and data capabilities. Today, leading strategy, investment, and business development teams rely on CB Insights to identify the right companies, markets, and opportunities before their competitors do.
CB Insights Leadership Principles
At CB Insights, everyone is expected to be a leader. These leadership principles are like an operating system for our culture. Use the principles as a practical guide to making decisions.
We are what we repeatedly do. By living the principles outlined below, we will build an outstanding company and do insanely great work.
- Solve customer problems. It’s our highest calling. Designing a product? Start from the customer problem it solves. Updating our sales process? Flip it around, and simplify the customer buying process.
- Think BIG! Start small. Great changes start with a first step. Find it. Take it. Build a system around what works. This is the secret to bringing a vision to life.
- Go and see with your own eyes. Meet the customer, use the product, talk to the field. Great systems aren’t built from afar.
- Priorities: Choose one. Leaders give the gift of clarity. They find the most important thing and do it. Max power. Top speed.
- Danger zones:
- Bureaucracy. May the best ideas and execution win.
- Complexity. Leaders use frameworks and systems to simplify.
- No commitment. Leaders don’t compromise just to get along. Debate. Disagree. But once a decision is made, commit.
- Leaving what’s important unsaid or undone. No “circling back.”
- Data informs. Insight transforms. Pull the thread. Ask why. Leaders are curious. They use what they learn to create clarity.
- Insist on excellence. Leaders set high standards and overcome obstacles. They do the kind of work they’re excited to share with the world.
- Live off the land. Leaders creatively use resources already available to them – especially AI – to execute and automate their work.
- Good judgment. Leaders have it. Where it comes from: insight, listening, first-hand experience. How to apply it: carefully on big, hard to reverse decisions. Swiftly on limited, easy to reverse ones.
- Help others. Leaders know we’re building this together.
You’ll want to work here if
- You are excited about how AI is transforming tech
- You are hungry for feedback and the chance to grow
- Your instinct is to work smarter not harder
- You love developing as a SME with a strong POV
- You are motivated by challenges and big ideas
- You believe in personal accountability
What we offer:
- Industry Insight: over 500k+ people follow our tech newsletter: sign up here
- Holistic compensation: Competitive cash compensation, comprehensive healthcare coverage (PPO, HSA, and FSA options), multiple mental health resources, 401(k) with company match, annual professional development stipend, and generous paid time off.
About Our Pay Practices
We believe in recognizing and rewarding excellence. Our commitment to fairness means that compensation decisions are informed by qualifications, location, internal equity, and current market data. While we aim to hire at our established Hiring Target, starting pay may vary based on factors such as market rates, the qualified pool of candidates, and individual experience.
Equal Opportunity Employer: At CB Insights we know that innovation comes from collaboration, belonging, and diverse perspectives. We’re proud to be an equal opportunity employer - all applicants are considered for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Top Skills
CB Insights New York, New York, USA Office
498 7th Avenue, New York, NY, United States, 10018
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