Senior Account Supervisor, Peppercomm

Peppercomm, a Ruder Finn company, is an award-winning strategic communications and marketing agency headquartered in New York City. For more than 30 years, Peppercomm has helped established brands and emerging companies strengthen their reputations, connect with consumers and navigate complex business and cultural conversations. The agency combines corporate communications expertise, consumer insight, creativity and earned media to develop integrated programs that build brand relevance and support business goals.

Peppercomm has received numerous industry accolades, including recognition from Crain’s Best Places to Work in NYC, PRNews Agency Elite 100 and PR Daily’s Top Agencies, along with campaign awards from the PR Daily Awards, PRovoke SABRE Awards, PRNews Platinum PR Awards and Bulldog PR Awards. For more information, visit www.peppercomm.com.

We are seeking a Senior Account Supervisor (SAS) to support a portfolio of “corpsumer” clients—brands that require both strong corporate communications counsel and engaging consumer storytelling. This individual will serve as a day-to-day client lead, manage integrated account programs and develop communications strategies that strengthen corporate reputation while increasing brand awareness and consumer relevance.

The ideal candidate is data- and insights-driven, news-obsessed, culturally curious and entrepreneurial. They should understand how corporate reputation, executive visibility, thought leadership, consumer engagement and earned media work together to support a brand’s broader business objectives.

Responsibilities

Client and Account Management

• Serve as a day-to-day client lead, developing trusted relationships and providing strategic counsel across corporate and consumer communications.
• Manage integrated account teams, ensuring projects, deliverables, budgets and timelines remain on track.
• Develop a deep understanding of each client’s business, industry, audiences, competitors and reputation priorities.
• Translate business and communications objectives into integrated programs that engage consumers, employees, business stakeholders and the media.
• Identify opportunities to expand client relationships by anticipating emerging needs and recommending new ideas and solutions.
• Contribute strategic and creative thinking to client meetings, brainstorms, new business presentations and internal initiatives.

Corporate and Consumer Communications

• Develop communications strategies that connect corporate narratives with compelling, culturally relevant consumer stories.
• Support corporate reputation, executive visibility, thought leadership, brand positioning, product and service communications, and issues preparedness.
• Identify opportunities for clients to participate credibly in conversations related to business, culture, consumer behavior and industry trends.
• Create high-quality materials, including messaging, communications plans, press releases, media pitches, executive talking points, bylines, social content, award entries, white papers and presentations.
• Collaborate with digital, social, creative and analytics teams to deliver integrated programs across multiple channels.
• Use research, cultural insights and performance data to shape recommendations and strengthen program results.

Media and Influencer Relations

• Develop and execute earned media strategies spanning business, consumer, lifestyle, trade and top-tier national outlets.
• Build compelling stories using client news, executive perspectives, original research, consumer insights and cultural trends.
• Conduct proactive media outreach to secure corporate, feature, thought leadership and consumer-focused coverage.
• Build and maintain strong relationships with relevant journalists, editors, producers and other media contacts.
• Monitor the news cycle and cultural landscape to identify timely media opportunities, emerging issues and potential newsjacking moments.
• Incorporate influencers and creators into integrated communications programs when appropriate to the client’s brand and objectives.

Requirements

• 6+ years of agency or in-house public relations or communications experience, including work across both corporate and consumer-facing brands.
• Experience managing integrated programs that combine corporate reputation, brand storytelling, executive visibility and earned media.
• Strong relationships with business, consumer, lifestyle, trade and top-tier media.
• Demonstrated ability to serve as a trusted day-to-day client lead and manage multiple account workstreams.
• Exceptional writing and editing skills across corporate, consumer and executive communications materials.
• Strong strategic thinking, cultural awareness and understanding of how communications support business and reputation goals.
• Experience using media relations and monitoring platforms such as Muck Rack and Cision.
• Ability to manage multiple deadlines, priorities and accounts in a fast-paced agency environment.
• A proactive, collaborative and solutions-oriented mindset, along with a great sense of humor.

Benefits and More

• Competitive base salary and bonus opportunity
• Medical, dental and vision coverage
• Company-paid life insurance and flexible spending accounts
• 401(k) plan with company match
• Monthly allowance for cell phone and office equipment
• Generous PTO and paid parental leave
• Transit benefits
• Professional learning and development opportunities
• Workplace flexibility
• On-site and off-site social gatherings

The anticipated salary range for this position, at the time of posting, is $95,000 - $115,000. The salary of the applicant selected for this role will be based on a variety of factors, including but not limited to, education, internal equity, geography, relevant years of experience, certifications, skills, abilities of the selected applicant, and other job-related qualifications. In addition, a range of medical, dental, vision, disability, 401(k) matching, paid time off, and/or other benefits also are available by the company.

Ruder Finn provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Ruder Finn will not tolerate discrimination or harassment based on any of these characteristics. Ruder Finn believes that diversity and inclusion among our employees is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.