Senior Associate, Clinical Strategy

About the role:

As a Senior Associate, Clinical Strategy at Headway, you will play a key role in driving the Clinical Team’s success. Your work will help ensure exceptional patient outcomes, foster an engaging provider community, develop innovative product improvements, and enhance collaboration with cross-functional partners. You’ll manage multiple projects, streamline operations, and support strategic initiatives that align with Headway’s goals.

You Will:

• Manage and execute projects 
• Lead pilot initiatives, build project proposals, and iterate based on feedback
• Manage multiple concurrent projects, ensuring timelines and deliverables are met.
• Evaluate workflows to identify opportunities for process improvement and align them with business goals.

• Collaborate closely with cross-functional partners 
• Act as a liaison between the Clinical Team and teams like Payer, Product, Ops to ensure seamless communication and alignment.
• Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges.

• Organize the clinical strategy team 
• Support the Head of Clinical in team organization, including OKR setting, project tracking, and maintaining SOPs.
• Manage scheduling, coordinate calendars, and act as the primary contact for cross-functional stakeholders
• Support onboarding of new team members as team expands

You’d be a great fit if…

• You have a bachelors degree or masters preferred in a behavioral health clinically related field 
• 4+ years of work experience in a role that requires a high degree of operational excellence, grit, and analytical problem solving.
• You have experience operating in a fast-paced, high growth business. 
• You’re highly adaptable. You can quickly change direction to execute different functions and responsibilities with ease.
• You are skilled at managing cross-functional projects end to end, with a proven track record of delivering results within set timelines and scope.
• You are proficient in using data to drive decision-making and iterate on findings to predict and meet member needs. Ability to manage ambiguity and make sound judgments in a fast-paced environment.
• You have a strong track record of communicating with cross-functional stakeholders at all levels. Prior experience working with product, design, growth, and marketing teams.

Compensation and Benefits:

• Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
• Group A: $130,000
• Group B: $117,000 
• Group C: $104,000
• Examples of cities located in each Compensation Grouping:
• Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
• Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
• Group C = All remaining cities 

• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development