Senior Associate, Logistics - Office of the CEO

About Global Citizen

Global Citizen is a movement of engaged citizens who are using their collective voice to end extreme poverty. On our platform, Global Citizens learn about the systemic causes of extreme poverty, take action on these issues, and earn rewards for their actions as part of a global community committed to lasting change. Global Citizens have taken over 42.9 million actions since 2009. Today, these actions, in combination with high-level advocacy work, have led to over $49 billion being distributed to our partners around the world, impacting 1.3 billion lives in the fight to end extreme poverty.

Role Overview

Global Citizen is seeking a highly organized, detail-oriented Senior Associate, Logistics to keep the CEO’s travel and daily operations running smoothly so he can focus fully on our mission. The role combines complex domestic and international travel management, including traveling with the CEO, coordinating with local vendors, and ensuring seamless on-the-ground execution, with hands-on personal support, especially on the road. 

This is a fast-paced, high-pressure position that regularly involves evening and weekend work due to travel and advance planning. It suits someone who is discreet, unflappable, and takes pride in anticipating needs before they come up. This person is a self-starter who ensures their time is always being used effectively.

The Senior Associate will coordinate meeting materials and track action items. This role will also support the general operations of the Office of the CEO, and may be assigned other tasks as time and logistics duties allow.

Key Responsibilities

Travel and Logistics support (50%)

• Travel with, and in advance of, the CEO as requested, working closely with the Office of the CEO EA on all travel details to properly advance CEO travel.
• Work with CoS and Deputy CoS on upcoming quarter and plan various scenarios for travel and movements across longer period of time
• Responsible for trip planning, booking of travel and managing smooth travel experience. Manage travel log and details and build detailed itineraries for CEO.
• Coordinate on-the-ground logistics and act as a liaison with local vendors on behalf of the CEO. This includes: security, accommodation, transport, etc. 
• Maintain a check-list of travel criteria and preferences documentation. Keep a vendor database including hotels, restaurants, laundry, cafes  up to date per location
• Act as a real time point of contact during trips, managing delays, changes and contingencies 
• Be the liaison between the Office of CEO and relevant internal teams and external partners as it relates to travel advance and logistics.
• Reconcile travel expenses and keep accurate records for finance.

Office of the CEO Support (40%)

• Support Office of the CEO operations with tasks as assigned, including but not limited to: Maintain our SalesForce database current information around vendor relationships, Monthly financial reconciliation, Support Office of the CEO event production, press convenings: vetting and booking venues; and Other tasks as assigned.
• Support CoS and DCoS with planning and execution of events hosted by the Office of the CEO, managing venues (in-office and external), catering, bar service, and vendor coordination from setup through breakdown.
• Track event budgets, guest lists, and run-of-show details in close partnership with the Chief of Staff and DCoS.
• Maintain orderly working space around the Office of the CEO team and CEO office. Manage organization of supplies, merchandise, tidiness, ensuring presentable for guests and partners
• Be trained on all duties of the Executive Assistant and backfill the role as needed for PTO / sick time. (Manage CEO’s schedule, proactively communicate scheduling needs, run the OoCEO project management task list)

CEO Logistics (15%)

• Run errands and complete tasks as assigned – dinner bookings, meal arrangements, transportation arrangements, and similar.
• Handle matters with complete confidentiality and discretion.
  

Requirements For Success

• Willingness & ability to travel as needed (up to 50%-60%).
• Flexible availability — this role requires being available outside standard office hours.
• Confidentiality, discretion and trustworthiness. 
• Ability to think ahead and problem solve in-real time. 
• Project management skills (hitting deadlines, preparing travel briefs, database management).
• Anticipating needs and being 5 steps ahead with contingency plans
• Required to be based in the New York City area.
• Using AI tools to work smarter and drive impact is an essential part of every role at Global Citizen. All staff must integrate AI into their daily work, whether improving workflows, analyzing information, or enhancing communication in service of our mission.

Preferred Qualifications

• Competency in more than one language is beneficial.
• Mature attitude and comfort working with high-level and public figures. 

Benefits

Why Global Citizen?

In this coming decade of action and accountability, Global Citizen will be the leading international voice, educator, and influencer that rallies humanity to take full responsibility and accountability for eradicating extreme poverty. You have a chance to contribute and make this world a better place for all.

More Details

• Must be authorized for employment in the USA.
• Global Citizen operates on a hybrid work model - 3 days (Tuesday, Wednesday, and Thursday) in our NYC office and 2 days (Monday & Friday) telecommuting.
• Full-time, ongoing employees are eligible for a competitive benefits package: Medical, dental, vision, and life insurance; commuter benefits; 403(b) retirement savings + employer match; generous paid time off (vacation, sick, and holidays); paid parental leave; employee discounts; FSA/HSA; Professional Development Assistance; EAP.

Global Citizen is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Global Citizen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship or any other protected classification under applicable federal, state, or local laws. In addition, Global Citizen complies with the relevant country laws governing employment nondiscrimination in all our international offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.