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Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
Our People Team is seeking a Senior Associate, People Operations to support our People team in delivering a high quality employee experience. This role will work closely with our Senior Associate, Office Operations and our other Senior Associate, People Coordinator, helping with the day-to-day people operations of Flex.
From prepping onboarding kits to assisting employees and providing back-up support for office logistics, you’ll play a key role in supporting our daily people operations tasks. This is a great opportunity for someone early in their career who’s excited to learn how people operations work at a fast-paced startup.
This is a hybrid position with on-site expectations of at least 3 days per week, with ability to be in 4 days as needed, in our New York Headquarters.
What you’ll do- Assist with onboarding and offboarding logistics for onsite and remote employees
- Monitor and triage employee support requests via the People Ops Help channel and internal ticketing systems
- Partner with the People Coordinator on employee programs like leave management, performance reviews, engagement surveys, and compliance training
- Partner with the People Coordinator on ad hoc employee requests
- Assist with preparation for all company meetings and occasionally present
- Help maintain accurate employee records and support audits and reporting, as requested
- Assist with drafting/updating SOPs and internal resources in Notion, HR systems, or shared drives
- Serve as back-up support for office operations like restocking supplies, organizing shared spaces, and responding to in office employee requests
- Be additional support for onsite and offsite events
- Experience in an office, HR, hospitality, or operations support role is a plus, but not required. We value curiosity, adaptability, and a willingness to jump in and learn over experience.
- You’re highly organized and love making physical spaces feel intentional and polished
- You’re reliable, adaptable, and don’t mind doing a little bit of everything
- You bring a positive, can-do attitude and are always happy to help
- You communicate clearly and aren’t afraid to ask questions
- You’re curious about growing your career in People Ops or Office Operations
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $99,000 - $110,000.
Life at Flex:
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
We offer many employee benefits. For full time, U.S. based employees we offer:
- Competitive pay
- 100% company-paid medical, dental, and vision
- 401(k) + company equity
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Free Flex subscription
For full time non-US employees, we offer
- Competitive Pay
- Company Equity
- Unlimited PTO
Flex New York, New York, USA Office
NYC employees are invited to visit the WeWork located in the heart of Manhattan, near Union Square, however, more than 2/3rds of our employee base is fully remote. Flex is dedicated to building an equitable, remote-first culture!
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Key Facts About NYC Tech
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