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Senior Associate, Revenue Intelligence & Operations

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In-Office
New York City, NY, USA
85K-100K Annually
Mid level
In-Office
New York City, NY, USA
85K-100K Annually
Mid level

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The role involves managing CRM data, building performance dashboards, analyzing member engagement, and supporting revenue strategies to improve operations.
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About 3i

3i is a rapidly growing, invitation-only community of private investors sharing deals, insights, and contacts. With a focus on alternative and off-market deal flow, shared benefits, and investor services, 3i serves as a kitchen table around which highly engaged family offices and private allocators can discuss and debate compelling, unexpected opportunities in emerging sectors.

Senior Associate, Revenue Intelligence & Operations

3i is building a modern Revenue Operating System to support the growth of the network.

The Revenue Intelligence & Operations Associate will play a critical role in making this system work.

The position ensures the revenue team has clear visibility into:

  • who the right prospective members are

  • how prospects convert into members

  • how members engage with the network

  • which engagement signals correlate with renewal

Key Responsibilities

Revenue Operations & CRM Management

  • System Integrity: Manage HubSpot data hygiene, automate workflows, and maintain SOPs to ensure a scalable "source of truth."

  • Performance Reporting: Build and maintain dashboards for acquisition, engagement, and renewal metrics to drive data-led decisions.

  • Operational Support: Streamline commission tracking and forecasting through reliable, automated reporting.

Prospect Intelligence & Qualification

  • Targeting: Identify and research high-quality prospects aligned with the Ideal Customer Profile (ICP).

  • Strategic Prep: Create prospect briefs and referral maps to empower Regional Directors (RDs) during outreach.

  • Gatekeeping: Manage ICP scoring and tiering to ensure team resources are focused on high-conversion opportunities.

Engagement & Retention Analytics

  • Behavioral Insights: Track member interactions (events, deals, intros) to develop engagement scores and retention correlations.

  • Churn Prevention: Identify declining engagement signals early and prepare data-driven insights for renewal strategy meetings.

  • Lifecycle Analysis: Support quarterly retention reporting and member tiering analysis to optimize long-term value.

Revenue Operating System

  • Meeting Cadence: Prepare materials and track follow-ups for weekly revenue, pipeline, and operational meetings.

  • Ad Hoc Analysis: Provide rapid-response data deep dives on conversion drivers and engagement patterns to improve organizational agility.

About You

  • 2–5 years experience in Revenue Operations, Sales Operations, Analytics, or Research roles

  • Experience working with CRM systems (HubSpot, Salesforce, or similar)
    Strong Excel / Google Sheets skills

  • Experience building dashboards and analyzing funnel metrics

  • Strong attention to detail and data accuracy

  • Ability to translate data into clear insights for business teams

  • Curiosity and comfort working in a fast-moving startup environment

  • Based in New York City

Helpful but not required:

  • Experience in venture capital, private markets, or investment research

  • Experience in membership, community, or B2B network businesses

What We Offer

  • Competitive Compensation

  • Comprehensive health, dental, vision, and 401(k)

  • Collaborative office environment at 41 Madison—a hub for leading founders and investors

  • Paid time off – Unlimited vacation

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

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