Senior Associate - SOC Analyst

Location Designation: Hybrid - 3 days per quarter
As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success.
New York Life is seeking a skilled and detail-oriented SOC Analyst to join our Security Operations Center (SOC). This position is ideal for professionals with solid experience and a strong background in cybersecurity and information security operations. The successful candidate will be responsible for supporting the detection, analysis, and response to cybersecurity threats, while leveraging enterprise security tools, procedures, and incident response best practices. This role offers opportunities for continued professional development and engagement with advanced security technologies.
What You'll Do:

• Monitor various security channels (e.g. SIEM, EDR), dashboards, reports, ticketing systems, and communication platforms for potential security events.
• Follow documented procedures to triage security alerts and determine if escalation is required.
• Escalate validated incidents to more senior SOC personnel or Cyber Incident team( Level 3).
• Log and maintain detailed case notes for all investigations in the case management system.
• Assist in identifying false positives and improve detection accuracy under supervision.
• Understand and use AI tools to improve speed of investigation
• Identify AI and Automation use cases to improve the SOC efficiency
• Perform Threat Hunting when necessary
• Gain familiarity with New York Life's security tools and infrastructure.
• Gain familiarity with normal NYL business practices to assist in determining threat risks
• Mentor, support, and train junior team members.
• Support the SOC team by following established playbooks and runbooks.
• Participate in team reviews and knowledge-sharing sessions to build SOC awareness and skills.
• Support SLA compliance by following timeliness and accuracy standards for investigations.
• Contribute to continuous service improvement by offering feedback on alert quality and response processes. Identify improvement opportunities.
• Ability to effectively utilize AI and identify improve analysis processes and response times.
• Engage in ongoing learning to develop technical skills and knowledge of cybersecurity threats and defense strategies.

What You'll Bring:

• Minimum of 6 years of experience working as a SOC Analyst.
• Bachelor's degree in computer science, cybersecurity, information systems, engineering, or related field; or equivalent practical experience.
• Solid understanding of common networking protocols (e.g., TCP/IP, DNS, HTTP) and infrastructure devices (e.g., routers, switches).
• Strong experience working with cybersecurity tools such as SIEM, EDR, SOAR, Phishing Protection/Email Security, (Elastic, Splunk, Qradar, Google SecOps, Palo XSOAR, SentinelOne, Crowdstrike, Abnormal.AI, CISCO Ironport, Proofpoint)
• Experience with runtime security monitoring on modern, containerized workloads (Kubernets, EKS, etc.)
• Strong understanding of cybersecurity concepts such as DLP, IDS/IPS, firewalls, Proxies.
• Solid understanding of Threat Intelligence, IOCs, and Threat Hunting concepts and procedures.
• Strong understanding of cloud infrastructure and services, preferably in AWS and AZURE.
• Familiarity with cybersecurity incident analysis and response frameworks (MITRE ATT&CK, NIST, etc.) and their application to cloud and hybrid environments.
• Foundational understanding of AI concepts such as LLM, Agents, Models.
• Experience with and effectively utilize AI/ML to improve day to day productivity through automation, Agentic or otherwise.
• Excellent verbal and written communication skills.
• Strong desire to build a career in cybersecurity and eagerness to learn new technologies.
• Ability to work in a team environment and follow guidance from senior analysts.
• Preferred certifications include: Security+, Network+, CCNA, AWS Security - Specialty, CCSP, GCLD, GCFR, GCTD or similar.

Pay Transparency
Salary Range: $124,000-$177,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92835