Owns business development strategy and new customer acquisition across the United States, targeting mid-market and enterprise shippers. Responsibilities include identifying markets and partnerships, managing the full sales pipeline, forecasting, negotiating complex commercial agreements, and building executive relationships. The role collaborates with Marketing, Product, Operations, and Customer Success while using market intelligence and CRM data to drive growth and report performance to senior leadership.
Zencargo is a modern, AI-powered global freight forwarder building smarter supply chains. We combine expert multi-modal freight execution (ocean, air, road, and rail) with Luca, our proprietary AI co-pilot, to deliver real-time visibility, proactive exception management, and precise control over costs, performance, and inventory. As Senior Business Development Manager for the USA, you will play a pivotal role in accelerating our North American growth. You will own the strategy and execution of new business acquisition, expanding our footprint with mid-market and enterprise shippers who want to turn their supply chains into a competitive advantage.
What you will be doing
- Business Growth & Strategy – Develop and execute a focused business development plan that aligns with Zencargo’s US objectives and drives sustainable, high-quality revenue growth.
- Market Expansion – Identify, evaluate, and pursue new opportunities across priority verticals and trade lanes; open new markets and strategic partnerships that strengthen our competitive position in the US.
- Stakeholder Management – Build and nurture trusted relationships with key decision-makers at client organisations, industry partners, and internal teams to create long-term value.
- Sales & Commercial Leadership – Own the end-to-end sales pipeline from prospecting through close, ensuring rigorous CRM hygiene, accurate forecasting, and consistent delivery against targets.
- Negotiation & Deal Structuring – Lead complex, high-value negotiations and structure commercial agreements that maximise value for both Zencargo and the customer while managing risk.
- Cross-functional Collaboration – Partner closely with Marketing, Product, Operations, and Customer Success to deliver a seamless market-entry and client experience.
- Performance & Market Insight – Use data and market intelligence to track performance, refine go-to-market approaches, and provide clear, actionable updates to senior leadership.
What we are looking for
- Strategic Thinking – Ability to see the bigger picture, anticipate market shifts, and translate insight into long-term growth strategies.
- Communication & Influence – Exceptional ability to articulate Zencargo’s value proposition, build rapport, and influence senior stakeholders.
- Problem-Solving & Adaptability – Strong analytical mindset with the agility to diagnose challenges, design practical solutions, and adjust course quickly.
- Team Collaboration – Proven ability to foster high performance and collaborate effectively across functions and geographies.
- Resilience & Tenacity – Results-oriented mindset with the drive to navigate complex sales cycles and persist through obstacles.
Technical / Competency Skills
- Sales & Pipeline Management – Advanced proficiency with CRM platforms (Salesforce, HubSpot or equivalent) and data-driven forecasting.
- Financial & Commercial Acumen – Solid understanding of pricing models, margin management, and commercial deal structures in logistics or related B2B services.
- Market Research & Competitive Intelligence – Ability to analyse industry trends, customer pain points, and competitor activity to inform strategy and positioning.
- Contract & Legal Awareness – Familiarity with contract negotiation, partnership agreements, and basic compliance considerations in international trade.
- Digital & Technology Fluency – Comfortable discussing emerging technologies, digital platforms, and AI-driven solutions and their impact on modern supply chains.
- Sales Methodology (e.g., MEDDPICC) – Experience with structured sales methodologies to manage complex B2B deals.
Benefits
United States
- 33 days paid holiday annually, pro rata, including national public holidays and Veteran’s Day
- Home Equipment Allowance
- 401K Pension Scheme
- Private healthcare scheme
- Annual L&D Budget
- Paid Volunteering Days
- Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
About
Zencargo is a digital-first freight forwarder & logistics provider. Our platform allows customers to book, maintain and keep track of their international freight as well as use analytics to drive intelligent supply chain decisions that help their businesses thrive.Whilst shipping is a complex trillion-dollar industry, you might be surprised to know that many of the processes that could be simplified with technology are currently done over the phone, by fax and email or even jotted down on scraps of paperOur services include ocean, air and rail freight as well as trucking and cargo insurance. We deliver significant time, paper and financial savings to our customers offering instant quoting, easy booking and an online dashboard to give them 360 degree, 24/7 visibility on their shipments. Shippers and their counterparts collaborate to oversee their logistics on Zencargo and all their supply chain data is stored together in the cloud making business analytics easier than ever.At Zencargo, we believe that technology can simplify logistical complexity and tear down barriers to trade. Automating trade and logistics operations and providing access to data and analysis will help companies to trade smarter and more efficiently, freeing businesses to concentrate on key outcomes. Only by combining human endeavour and technology, can we build smarter supply chains that know no borders.Life at Zencargo What’s in it for me?Zencargo is where you come to do something you're passionate about, and learn new things. We are in scale mode at Zencargo and we work to realistic growth targets and metrics. You will thrive here if you enjoy working in a scaling environment. As we grow we want you to grow with us.At Zencargo there is a huge opportunity to build your experience and grow your career. We want you to be part of the team for a long time to come, and we will focus on helping you get to where you want to be. We all have dreams and aspirations. As part of the Zencargo team, we ask you to deliver your optimum work and help us create real value for our customers and teams.Work, Life and BalanceAt Zencargo, we work hard! We do, however, realise that you have family, friends, interests and life outside the world of work. As a scaling business, we constantly evolve our reward and benefits approach. Our Vision, Mission and ValuesZencargo is a company driven by our Vision, Mission and Values. We conduct values interviews as part of our recruitment process to ensure we are able to hire top talent that embodies concepts that align with our core values and beliefs.Our Zencargo Vision - "A world with smarter trade"Our Zencargo Mission - "To make customers' supply chain their competitive advantage"Our Zencargo ValuesWe Learn Fast and GrowWe Build TrustWe Take Ownership We Deliver OutcomesA Fair ChanceEvery role in the Zencargo team is open to applications from all sections of society. We believe in the superpowers and potential of everyone, regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, you.More than just encouraging your application, we're committed to conscious inclusion that (we hope and intend) cultivates an environment of belonging.We open our doors to those who share these motivations.
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