Docker, Inc Logo

Docker, Inc

Senior Director, IT (Seattle Preferred)

Posted 16 Days Ago
Remote
Hiring Remotely in United States
208K-297K Annually
Senior level
Remote
Hiring Remotely in United States
208K-297K Annually
Senior level
Leads Docker’s global Information Technology organization, overseeing help desk services, application management, device lifecycle logistics, internal productivity tools, service metrics, SLAs, and continual improvement. Develops multi-year IT strategy and technology roadmaps, architects and optimizes the SaaS and cloud application ecosystem, manages technical debt, and partners with executives and technical leaders to support business growth. Builds a metrics-driven, customer-focused team and advances AI- and automation-first practices.
The summary above was generated by AI
About Docker

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

_______________________________________________________________________

We are looking for a Senior Director to lead our Information Technology Department as we rapidly scale our business. Our ideal candidate will be a strategically focused IT leader, but someone who is also not shy to roll up their sleeves to address tactical operational roadblocks, as needed. They will be technically strong and possess a keen understanding of how to leverage technology to drive impact within an organization. Experience with modern SaaS/cloud-based infrastructures is critical, including but not limited to implementing and scaling an ecosystem of applications with proactive strategies and proactive roadmaps.

 

The Senior Director of IT will report to the SVP of Central Operations & Systems and is responsible for building a customer-obsessed team serving Docker with technical tools. This role is responsible for growing the existing foundations for the enterprise-wide help desk services, application management, device lifecycle logistics, and working within the Central Operations and Systems team to play their part in major cross-Docker initiatives. The position will provide operational transparency through building workflows that render real-time metrics to measure the health of every service. This people manager will identify key performance indicators for IT services and team members which align with the strategic goals of Docker. As a service owner, they will develop service level agreements that target the productivity needs of every IT customer. This role is highly cross-functional in nature.

 

The Central Operations and Systems team owns internal platforms and systems that make up the employee experience for all Dockhands: from endpoints to infrastructure and SaaS vendors to custom tooling. We own "how Docker does Docker".

 
Responsibilities
  • Build a strong metrics-driven, business focused IT organization and set the mission and vision of Docker’s Information Technology to ensure continual service improvement techniques, developing systems and procedures that serve internal customers.

  • Contribute as a thought leader within the Central Operations & Systems leadership team.

  • Assess, architect and right-size the applications footprint to ensure a connected enterprise and trusted information flow between systems and as well as into our cloud, enabling proactive decision-making across the company.

  • Build and maintain relationships with other technical leaders and business executives to develop a keen understanding of business needs; ensure efficient delivery of IT services to meet those needs.

  • In full alignment with company strategy, develop a multi-year strategy and roadmap for IT to anticipate and scale to support and enable a high-growth company. Inclusive of managing future technology debt challenges through partnership and raising awareness of technical dependencies.

  • Demonstrated technical expertise, experience and competence in motivating the team and organization with innovative and technical advancements.

  • Develop trust and collaboration within teams to drive best technical practices and timeliness of programs.

  • Drive optimization and effective practices to solution and impact our internal and external customers.

  • Collaborate with members of the executive team to identify ways IT can assist the company in achieving business and financial goals.

  • Responsible for providing all IT productivity tools (workstations, accessories, etc.) needed by employees in a timely manner with best in class service levels.

Qualifications
  • 12+ yrs Global IT leadership experience, comfortable in a fast moving technology startup experience.

  • Excellent ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals.

  • Demonstrated ability to formulate a high-level strategy, then convert it into a tactical plan and execute on that plan.

  • Possess an AI-and-automation-first mentality, proactively develops ways to consolidate and manage systems and knowledge within Docker.

  • Outstanding communication and interpersonal abilities.

  • Bachelor’s degree in computer science, IT, engineering or related field.

  • Master’s degree is a plus.

Docker does not offer visa sponsorship for this role.

 

Compensation & Equity

United States: $207,550 – $296,500 + equity

______________________________________________________________________

Posting Information
  • Open vacancy: This posting is for an existing open role.

  • AI in hiring: Docker may use AI-assisted tools during our recruiting process.

  • Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.

______________________________________________________________________

Perks & Benefits
  • Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.

  • Flexibility that fits your life – We trust you to manage your schedule while delivering great work.

  • Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.

  • Home office support – Set up your workspace for comfort and success.

  • Technology stipend – Equivalent to US$100 net per month to help support your work.

  • Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.

  • Parental leave – 16 weeks of paid parental leave after six months of employment.

  • Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.

  • Comprehensive benefits – Medical, retirement, and paid holidays vary by country.

  • Docker swag – Because representing the whale never gets old.

Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.

#LI-REMOTE

Similar Jobs

23 Minutes Ago
Remote
United States
62K-96K Annually
Senior level
62K-96K Annually
Senior level
Beauty • Robotics • Design • Appliances • Manufacturing
Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.
Top Skills: Active DirectoryConfluenceiOSJAMFJira Service ManagementmacOSMicrosoft 365Microsoft Entra IdMicrosoft IntuneWifiWindowsWindows Autopilot
An Hour Ago
Remote or Hybrid
141K-227K Annually
Expert/Leader
141K-227K Annually
Expert/Leader
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Owns new-logo acquisition and expansion across enterprise accounts for Mastercard Identity’s fraud and identity data products. The role prospectively builds pipeline, manages consultative and technical sales cycles, engages fraud, payment risk, trust and safety, data science, and engineering stakeholders, represents the company at industry events, and accurately forecasts against quota.
Top Skills: APIsData ScienceFraud ModelsIdentity DataWeb-Based Portals
An Hour Ago
Remote or Hybrid
141K-227K Annually
Entry level
141K-227K Annually
Entry level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Own new-logo acquisition and expansion across enterprise accounts for Mastercard Identity. Prospect independently, build qualified pipeline, manage consultative and technical sales cycles, and sell identity data solutions to fraud, payment risk, and trust and safety leaders. Navigate technical and business stakeholders, collaborate with Mastercard teams, represent the company at industry events, forecast accurately, and deliver against quota.
Top Skills: APIsIdentity DataWeb-Based Portals

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account