Senior Director, Portfolio Leadership

Co-own revenue growth, contributing directly to pipeline development, deal strategy, and win execution
 

Partner with Business Development (BD) and Subject Matter Experts (SME) to shape client opportunities into scalable, high-value solutions
 

Actively participate in client engagements, proposals, and bid defenses as a solutions expert[AV1] 
 

Identify market trends and translate them into commercial offerings, differentiated capabilities, and repeatable solutions
 

Partner with Business Development, Marketing, and Inside Sales to support market-facing content, campaigns, and outreach aligned to solution offerings

Lead the design and evolution of integrated, client-centric solutions across PBS and other Cytel services
 

Translate complex client needs into clear, executable solution frameworks that balance value, feasibility, and profitability
 

Leverage the PBS and other Cytel service catalogues, ensuring offerings are modular, scalable, and commercially compelling solutions to meet customer needs
 

Partner with Global Functional Heads (GFHs) to align capabilities with market demand and future growth areas

Oversee portfolio delivery to ensure alignment with commercial commitments and client outcomes
 

Ensure strong linkage between solution design, scope, pricing, and delivery execution
 

Drive financial performance, including margin optimization, forecasting accuracy, and resource efficiency
 

Establish governance to proactively manage risk, scope evolution, and client satisfaction

Operate within an agile, commercially aligned model connecting BD, SAM, delivery, and functional SMEs
 

Ensure seamless handover from sales to delivery, maintaining continuity of solution intent and client expectations
 

Enable data-driven decision-making through KPIs tied to growth, profitability, and delivery performance

Serve as a senior point of contact for strategic clients, particularly in complex or high-value engagements
 

Build Cytel’s reputation as a thought partner in advanced analytics, patient data, and real-world evidence, together with the SMEs in each of these spaces
 

Represent capabilities externally through industry engagement, thought leadership, and client forums

Proposal volume (number of opportunities supported)
 

Competitive hit rate (win rate vs competitors)
 

New business awards (NBA) value at or above budget
 

Revenue contribution from supported and influenced opportunities
 

Pipeline value shaped through solution architecture engagement
 

Growth in average deal size and multi-service solution adoption
 

Gross margin performance aligned to targets

Client satisfaction (CSAT/NPS) for supported programs
 

Client retention and expansion within key accounts
 

Upsell and cross-sell revenue contribution
 

Delivery aligned to defined client outcomes

Forecast accuracy between sold and delivered scope
 

Quality of scope definition and change management
 

Effectiveness of sales-to-delivery handover

Bachelor’s degree required; advanced degree preferred

10+ years in life sciences services, clinical development, analytics, or consulting
 

Demonstrated experience in solution design, commercial support, or complex deal shaping

Strong commercial acumen with understanding of pricing, margins, and deal strategy
 

Expertise in solution architecture and consultative selling
 

Ability to translate market needs into scalable service offerings
 

Superb communication and client influencing skills
 

Solutions thinking with ability to see operational impact clearly to ensure successful delivery can be met
 

High emotional intelligence and stakeholder management
 

Ability to lead through influence across global, matrixed organizations