Head of Infrastructure

Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. 

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

The Role

We are seeking a Head of Infrastructure with a strong background as a builder. The ideal candidate will have a passion for infrastructure and technology, as well as significant experience in building well-architected Cloud-Native applications. This role is critical in supporting our scaling engineering team.

Your responsibilities will include:

• Design, implement, and maintain tooling for CI/CD and rapid engineering iteration.

• Develop and manage cloud-native software solutions with an emphasis on Infrastructure as Code (IaC), automation, and observability.

• Focus on developing and enhancing developer tools to improve engineering workflows.

• Collaborate with cross-functional teams to align infrastructure practices with FinOps and budgeting requirements.

Reach out to us if you have:

• 10+ years of experience in infrastructure or systems engineering roles

• Overseen highly reliable and scalable web-based applications; are an expert in site reliability engineering.

• Effectively championed continuous integration and continuous delivery best practices like trunk-based developments, DORA metric optimization, etc.

• Proficiency in some of the following: Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation), AWS, Linux system administration, TypeScript (React + Express) or other web application stacks.

• Experience working with SQL-based systems. MySQL DBA background is a plus.

• Experience with observability tools and best practices.

• Knowledge of Financial Operations ("FinOps") and budgeting processes is a plus.

Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients.

For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location.

We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environment

• Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.  

• Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

• Great office: Our new home at 199 Water Street gives us a beautiful, energizing space to come together as a team, collaborate more easily, and keep building the next chapter of Arch.

• Lunch is on Us - We’ll keep the team fueled with lunch in the office, whether you’re catching up with teammates, talking through an idea, or just taking a well-earned break.