Develop end-user training for an SAP S/4HANA transformation, including classroom guides, job aids, exercises, practice data, and assessments. Collaborate with global subject matter experts, production owners, technical consultants, site leads, and super users. Maintain training content as the solution evolves and support enablement across sales, service, shipping, billing, warranty, contracts, and related enterprise processes.
This is a remote position.
About This Opportunity
CTI Staffing is partnering with a large industrial services organization to find a Senior SAP S/4HANA Training Developer for a major enterprise transformation. The work is fully remote.
The team is moving from a traditional ERP to a fully integrated, serialized operating model across sales, service, shipping, billing, warranty and contracts. You'll make sure the people running those processes can actually use the new system on day one.
What You'll Do
- Build end-user training from process documents, test scripts, functional specs and technical specs
- Create detailed classroom guides and job aids, using AI tools to speed up drafting
- Develop exercises, practice data and assessment questions
- Work with global subject matter experts across India, Singapore, the UK and the US
- Support the ramp-up of site functional leads and super users
- Partner with production owners, technical consultants and fellow training developers
- Keep content current as the solution changes
Requirements
Must-Have:
- Proven experience building end-user training for SAP S/4HANA
- Working knowledge of sales, service management, shipping, billing, warranty or contracts processes
- Hands-on authoring in SAP Enable Now or Datango
- Experience using AI tools to produce training guides and job aids
- Ability to design exercises, data sets and assessments
- Comfort working with global SMEs, with availability for early Eastern time hours
Nice-to-Have:
- Experience on serialized or repair/MRO processes
- Experience with in-app guidance tools
- Super user or site functional lead enablement experience
- Aerospace or manufacturing background
Technical Environment: SAP S/4HANA, SAP Enable Now or Datango, in-app guidance tools, AI content tools, integrated manufacturing, pricing and document management systems
What Success Looks Like:
- A complete OBC training set delivered on schedule
- Super users and site leads able to deliver training with minimal rework
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