Similar Jobs at Cox Enterprises
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provide Tier 1 customer support via phone, email, chat and ticketing; troubleshoot recurring issues, document interactions, deliver one-on-one training, follow up across teams, apply security processes to customer records, and ensure high customer satisfaction in a metrics-driven contact center.
Top Skills:
Chat SystemsEmailInternetPhone SystemsTicketing Systems
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Application Modernization Architect will assess legacy applications, develop modernization strategies, collaborate with clients, and provide hands-on coding leadership.
Top Skills:
AIAWSAzureCi/CdCloud-Native DevelopmentDevOpsDockerEvent-Driven ArchitectureGCPKubernetesMicroservicesOpenshiftServerless Computing
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Serve as client advocate handling high volumes of client requests: research issues, provide resolutions, maintain documentation, onboard clients, dispatch vehicles, and use company platforms to ensure high satisfaction and meet performance targets.
At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.
Primary Responsibilities:
Minimum Qualifications
Preferred Qualifications
USD 163,400.00 - 272,300.00
Compensation:
Compensation includes a base salary in the range of $163,400.00 - $272,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 06/04/2026
EOE, including disability/vets
Primary Responsibilities:
- Design, implement, and maintain network and cloud infrastructure across multi-tenant environments, including compute, storage, networking, hypervisors, backups, disaster recovery, and monitoring
- Lead and support critical incident response (P1) and provide escalation support for complex technical issues
- Drive initiatives to improve performance, scalability, and reliability across cloud and network environments
- Perform network configuration and optimization across multiple data centers and customer environments, ensuring secure and highly available connectivity
- Troubleshoot and resolve network and infrastructure issues for both internal teams and external customers
- Collaborate with Cloud and Network Architects, Engineering, and Operations teams to deliver projects and platform enhancements
- Support Sales and Solution Engineering teams with technical input for customer opportunities and product development
- Develop and maintain technical documentation, including architecture diagrams, procedures, and operational runbooks
- Manage monitoring, backup configurations, and network device health across environments
- Coordinate with external carriers and vendors for provisioning, maintenance, and troubleshooting of network connectivity
Minimum Qualifications
- Bachelor's degree and 8 years' experience in a related field.
- The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field
- Strong expertise in network infrastructure design, implementation, and operations across firewalls, switches, routers, and load balancers
- Proven ability to manage and execute complex technical projects in a cloud or data center environment
- Deep understanding of networking protocols including OSPF, BGP, and HSRP
- Strong troubleshooting and problem-solving skills with the ability to proactively identify and resolve issues
- Comfortable working in a fast-paced, high-demand environment with a 24x7 on-call rotation
Preferred Qualifications
- Experience with VMware technologies (vSphere, NSX, vCD, ESXi)
- Experience with modern network architectures (e.g., Spine and Leaf)
- Hands-on experience with FortiGate firewalls and Cisco/Arista networking equipment
- Experience with monitoring and logging tools (SolarWinds, PRTG, SNMP, Syslog)
- Experience with backup and DR tools (VEEAM, Zerto)
- Experience with VPN configuration and optical transport
- Familiarity with VDI solutions (Citrix, AVD, HDaaS)
- Scripting experience (PowerShell, PowerCLI, Perl, or similar)
USD 163,400.00 - 272,300.00
Compensation:
Compensation includes a base salary in the range of $163,400.00 - $272,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 06/04/2026
EOE, including disability/vets
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
