Senior Platform / Infra Engineer

SkyLink is building the corporate travel chatbot that allows travelers and arrangers to book and manage travel in enterprise chat channels, Slack & Teams, as if they're speaking to a corporate travel agent. Leveraging the latest in LLMs and generative AI, SkyLink’s workflows can handle simple or complex travel itineraries and changes using natural language. We serve enterprises and Travel Management Companies to save millions in excess corporate travel costs, increase online booking throughput, and delight users who have been stuck with decade old booking tools.

We are backed by Y Combinator, Menlo Ventures, Human Capital, and Fortune 50 CEOs. Our board of advisors includes former CEOs of Global Travel companies.

You are a rockstar engineer who loves to build complex products and systems from the ground up. You are a team player who enjoys collaborative environments but is not afraid to voice their opinion. You have a strong architectural sense and have a demonstrated ability to turn architecture into code. You thrive in ambiguous settings and know how to balance tech debt and "doing things right". You want to be part of a small, fast-paced, and energetic team looking to impact global travel.

We’re looking for a senior platform engineer to help us build and maintain the best-in-class AI travel management platform. An ideal candidate has at least 5 years of software experience building infrastructure for highly scalable technical systems, working in cloud environments, keeping systems up, and working in collaborative environments.

A great fit:

• Is scrappy, knows how to ship, and values progress over perfection

• Has built scalable systems, observability, monitoring, and alerting

• Has strong security, relational database, and software design skills

• Can manage infrastructure across dev, staging, and production environments

• Wants to set, maintain, and adhere to great software engineering standards (comments, testing, documentation, high quality review)

• Is just as excited to code and build as they are to architect and design software

• Wants to deeply understand technical domains and work on large-scale challenges

• Has experience with or interest in AI and large language models

• Wants ownership and autonomy in a role that will supercharge your growth both professionally and personally

You will:

• Build observability, monitoring, and reliability into a globally expanding software with multiple dependencies

• Manage and upgrade AWS infrastructure to support a user base growing at 100% month over month

• Build concurrent software to delight our users

• Design and implement database models that scale across our various customers and their systems

• Reduce our deployment time from 20 minutes to under a minute

• Backend: Python, Django, Celery, Redis, Postgres

• Frontend: React, Typescript

• Infrastructure: AWS, Docker

• Healthcare

• New laptop of your choice.

• 401(K) Plan

• Unlimited PTO

• Hybrid in New York City

Introduction zoom chat with a cofounder

This is an informal call for us to meet each other and get to know one another. The conversation will cover some light technical discussion about your past projects and your ability to code and build fairly involved systems. We would like to hear details about those projects and both your product and technical decisions (good or bad) which show ownership and autonomy. We also want to understand what you are looking for in your next role and why you are interested in early-stage startups. You will get to ask us about the role and learn about what working at SkyLink will feel like.

Two technical interviews

These technical interviews will give you an ability to show off your system design and backend programming skills. We will evaluate your ability to critically think, create complex backends, and scale real world systems. Additionally, we will discuss your familiarity or interest in AI and Large Language models.

Offer!

SkyLink is building the corporate travel chatbot that allows travelers and arrangers to book and manage travel in enterprise chat channels, Slack & Teams, as if they're speaking to a corporate travel agent. Leveraging the latest in LLMs and generative AI, SkyLink’s workflows can handle simple or complex travel itineraries and changes using natural language. We serve enterprises and Travel Management Companies to save millions in excess corporate travel costs, increase online booking throughput, and delight users who have been stuck with decade old booking tools.

We are backed by Y Combinator, Menlo Ventures, Human Capital, and Fortune 50 CEOs. Our board of advisors includes former CEOs of Global Travel companies.