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CaterTrax

Senior Project Coordinator

Posted 4 Days Ago
Be an Early Applicant
In-Office
Rochester, NY
26-29 Hourly
Senior level
In-Office
Rochester, NY
26-29 Hourly
Senior level
Coordinate and support enterprise projects across the full lifecycle: gather requirements, maintain documentation, track timelines/milestones, manage communications and meetings, coordinate vendors and stakeholders, support UAT and post-launch activities, and ensure adherence to project templates, tools, and quality standards.
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Hungry, humble and smart? If you have these qualities, we want you on the team.

Job Summary:

Reporting to the Manager, Implementation Projects, the Senior Project Coordinator provides project coordination and support to the Project Management team.
This position partners closely with a Project Manager, Solutions Consultant or Manager to support enterprise projects through the full lifecycle, ensuring project artifacts, communications, and follow-through meet CaterTrax standards for accuracy, timeliness, and quality.
This is a hybrid position located in Rochester, NY.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Support project(s) lifecycle from Requirements Gathering / Solution Design through Implementation and Project Close.

  • Coordinates internal resources and third parties/vendors for the successful execution of project implementation.

  • Gather data as project work is executed and create, maintain, and organize comprehensive project documentation.

  • Track project timelines, milestones, and action items; proactively flag risks, gaps, or roadblocks.

  • Prepare and distribute project communications, meeting agendas, and summaries as directed.

  • Schedule and coordinate internal and client-facing meetings (as requested).

  • Support user acceptance activities by coordinating logistics, documentation, and follow-ups.

  • Works with individuals internal and external to the organization, including executive stakeholders and departmental vice presidents to ensure partner/client satisfaction with project deliverables.

  • Assist with post-launch activities, including feedback collection and documentation closeout.

  • Ensure project artifacts are accurate, complete, and stored according to team standards.

  • Follow established project management templates, tools, and workflows.

  • Performs other duties as assigned.

QUALIFICATIONS AND EXPERIENCE INCLUDES:

EDUCATION

Bachelor’s degree in business administration, project management, or a related field (or equivalent experience).

CERTIFICATION

Active CAPM certification is required at time of hire.

EXPERIENCE

  • Minimum 3-5 years of experience in project coordination or project management support.

  • Experience supporting SaaS or technology implementations preferred.

  • Experience working within structured project management methodologies preferred.

  • Agile/Scrum certification or demonstrated Agile experience

SKILLS AND COMPETENCY REQUIREMENTS

  • Exceptional attention to detail with a demonstrated ability to produce highly accurate work.

  • Quick learner who can rapidly understand project context, tools, and processes.

  • Strong organizational and multitasking skills in a fast-paced, deadline-driven environment.

  • Solid analytical and problem-solving capabilities.

  • Ability to work independently while taking direction from a Project Manager.

  • Strong written and verbal communication skills with internal teams and clients.

  • Ability to identify and drive continuous improvement or process improvements

COMPUTER SKILLS

  • AI Knowledge and experience with AI Tooling to support project management, automating workflows and prompt engineering.

  • Advanced Microsoft Excel skills, including formulas, VLOOKUP/XLOOKUP, data validation, and pivot tables.

  • Intermediate knowledge of project management tools such as Microsoft Project or Smartsheet.

  • Proficient Outlook skills (email, calendaring, meeting coordination, task management).

  • Proficient Microsoft Word skills for professional documentation.

  • Comfort working across multiple internal systems and tools.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use hands to operate a computer, copier, fax or other office equipment. The employee must occasionally lift and/or move up to 15 pounds.

WORK ENVIRONMENT

While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Compensation

Hourly pay range - $26 to $28.85

TRAVEL

N/A

BE AN AMBASSADOR OF HOSPITALITY:

Each member of the CaterTrax Family is expected to consistently demonstrate the CaterTrax Core Values in their daily work and interactions.

The CaterTrax Core Values

  • We Demonstrate Hospitality

  • We Build Positive Teams

  • We Value Honest and Respectful Communication

  • We Pursue Growth and Learning

  • We Act with Integrity

  • We Demonstrate Humility and Empathy

Worker Type:

Regular

Number of Openings Available:

1

Be part of something big. Apply to join our team today

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