Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
Overview: The Senior Sales Operations Analyst will work directly with Manager, Sales Operations, in a sales and data-driven organization, to create actionable initiatives that will optimize sales productivity and drive key metrics. Working cross-functionally with operations, finance, technology, pricing and with sales leaders, this position will help build the Go To Market Strategy and ensure the business stakeholders has the tracking data to make sound business decisions in quota planning and setting to improve efforts of generating profitable revenue.
Duties and Responsibilities:
- Analyze, audit, evaluate, and report sales data in partnership with other analytics teams to increase sales productivity;
- Make recommendation in regards to sales patterns, trends, and future purchases to drive business decisions;
- Communicate and analyze sales reporting to Management and build commission plans;
- Collaborate with Salesforce Administrators in enforcing processes and tools that maintain the integrity and accuracy of Salesforce.com data;
- Development of internal audits and controls to ensure integrity of business processes and data;
- Recommend enhancements and modifications to the Sales CRM tool and processes as the needs of the organization expand and evolve;
- Communicate and work alongside developer resources to build and QA custom Sales CRM tool solutions;
- SQL and Power BI (PBI) experience preferred but not required
- Strong MS Office (Excel) experience and knowledge required
- Perform analysis of data from multiple sources and make business recommendations to include understanding of territory planning and building new territories
- Load sales related data to SFDC as needed including sales activities, sales campaign information;
- Ability to interrupt data that leads to business outcomes
- Maintain systems process documentation (Sales Operation Manual);
- Provides cross-functional support and assists Sales management on projects as needed;
- Provide overall support and departmental coordination for Sales Operations team inquiries, ad-hoc requests and projects;
- Maintain compliance with Inovalon’s policies, procedures and mission statement;
- Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
- Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.
Job Requirements:
- 4+ years of experience.
Education:
- Bachelor's degree in Business or equivalent background and experience required.
Physical Demands and Work Environment:
- Sedentary work ( i.e. sitting for long periods of time);
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
- Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
- Subject to inside environmental conditions; and
- Travel for this position will include less than 5% locally usually for training purposes.
Inovalon Offers a Competitive Salary and Benefits Package
In addition to the base compensation, this position may be eligible for performance-based incentives.
The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
Top Skills
Similar Jobs
What you need to know about the NYC Tech Scene
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
