1stDibs is a one-of-a-kind online marketplace that connects design lovers to more than one million extraordinary pieces, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we enable shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to interact with sellers throughout all stages of the transaction, including item inquiries, price negotiations and customization requests.
We are seeking an experienced and technically proficient Senior Salesforce Developer to play a critical role in evolving and stabilizing our Salesforce platform. This position requires deep expertise across the entire Salesforce Customer 360 platform, with a strong focus on high-governance operational processes, complex integrations, and the modernization of our sales and service organizations.
Key Responsibilities- Development & Platform Mastery: Design, develop, and deploy high-quality, scalable custom solutions utilizing Apex, LWC, Visualforce, and SOQL/SOSL. Ensure all development adheres to architectural standards and best practices within our established, high-volume environment.
- Sales & Service Excellence: Drive technical improvements across the entire customer lifecycle, specifically focusing on the implementation and optimization of Sales Cloud and Service Cloud.
- Contact Center & Digital Modernization: Serve as the technical expert for Service Cloud Voice using AWS & Amazon Connect and Digital Engagement, enhancing our omni-channel contact center capabilities, including advanced Case Management & Omni-Channel routing implementation.
- Sales Productivity: Develop and support features within Sales Engagement to maximize the productivity and efficiency of our internal sales teams.
- Complex Custom Integrations: Design, implement, and maintain secure, real-time custom integrations with internal and external systems, including key integration points like Slack, our internal platform, and numerous systems leveraging REST APIs.
- DevOps & Environment Management: Act as a champion for robust DevOps practices, managing and optimizing our CI/CD pipelines using GitHub and Jenkins. Lead and execute challenging, large-scale sandbox refresh processes to ensure environment integrity and accurate data for development and testing.
- Security & Compliance: Ensure all solutions meet stringent internal and external Salesforce Security standards, implementing best practices for data handling, access controls, and compliance.
- Tooling & Collaboration: Utilize development lifecycle tools such as JIRA for task tracking and contribute to business intelligence by ensuring data quality for reporting in platforms like Looker.
- Admin Support: Possess Salesforce Administrator skills, perform daily admin functions
- SF Bug Ticket Queue - troubleshooting, resolving bugs, issues
- Experience: 5+ years of hands-on, enterprise-level Salesforce development experience, preferably in a complex or legacy Salesforce organization.
- Technical Stack Expertise: Expert proficiency in Apex (triggers, classes), LWC, Flow development, and highly customized Visualforce pages.
- Cloud Depth: Strong familiarity with the data models and technical configuration of Sales Cloud and Service Cloud.
- Specialized Product Knowledge: Demonstrated experience implementing or significantly customizing Service Cloud Voice using AWS & Amazon Connect and Sales Engagement/Digital Engagement products.
- Integration Knowledge: Proven track record building and managing complex, highly customized REST API integrations, and experience integrating with communication tools like Slack.
- DevOps & Operations: Expert in CI/CD pipeline management using GitHub and Jenkins, and extensive experience successfully planning and executing complex, high-stakes sandbox refresh processes.
- Security Focus: Deep understanding of the Salesforce security model (OWD, sharing rules, profiles/permission sets).
- Low Code ie Flow building and code - Apex. VF, LWC, SOQL/SOSL
- Salesforce Platform Developer I or II Certifications.
- Experience in an e-commerce or high-end marketplace environment.
- Working knowledge of BI and reporting methodologies using tools like Looker.
Our overall compensation package is made of several parts, base compensation being one of them. At 1stDibs we value and are proud of our culture, innovation, professional development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are all are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
The 1stDibs mission, to enrich lives with the extraordinary, can only be achieved when diversity, equity and inclusion are embedded into our values, culture and the way we do business. Enabling access to and celebrating unique and diverse perspectives is at the very core of what we do. We are committed to attracting and retaining the best talent in the industry, who are reflective of the diversity of our communities, and fostering an environment where every individual feels they belong, are valued and heard. As a leading design marketplace, we leverage the power of our platform and brand to empower historically underrepresented individuals, and the businesses they own, across the art and design industries.
Total Compensation Statement
1stDibs views the value of the employees’ compensation package in its totality. The package may comprise base salary, variable compensation (either equity or cash, where applicable), and health and work-life benefits, and is reviewed annually. Ultimately, we'll determine your pay based on your location, experience, and other job-related factors.
Benefits (US based positions)
- Competitive medical/dental/vision benefits, including a $0 single medical plan, with HSA employer contributions. Health plan includes gender affirmation and infertility care.
- We are flexible with our PTO. We generally expect employees take around 15 days/year.
- All employees enjoy ownership in 1stDibs in RSUs, through new hire grants, and/or annual refresh grants, if eligible.
- The choice to work in our New York headquarters, with monthly in-office meals and mixers, and happy hours, and/or the option to work completely remotely. We truly prioritize flexibility for all employees.
- Fully paid wellness benefits, including One Medical membership and WellHub.
- Fully paid parental leave, leave to care for a family member, and bereavement leave, including reproductive loss.
- Company match of donations to 501c3 charities, up to $250/year.
- Full benefits package includes FSA, life and disability insurance, EAP, commuter benefits, and more.
Top Skills
1stdibs New York, New York, USA Office
51 Astor Place, Third Floor, New York, NY, United States, 10003
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