Consults on professional AV and digital signage projects, translating customer requirements into technical solutions, proposals, bills of materials, documentation, and partner statements of work. Provides system design, schematics, training, technical presentations, and subject matter expertise while supporting sales and business development. Maintains knowledge of AV manufacturers, standards, and solutions; resolves complex technical and operational challenges; and drives process improvements, customer satisfaction, category growth, and margin protection.
Description
This Solution Architect is responsible for consulting on AV projects and turning customer needs and requirements into deliverables by collaborating with a nation-wide group of managed teams, individual contributors, and partners.
What you will do
* Provide oversight, recommendations, and solutions for customer proposals and RFP's
* Utilizing best practices from internal and external methodologies and standards to differentiate from competitive solution delivery approaches.
* Creating, and validating Bill of Materials (BoM) for the technologies
* Working with 3rd party partners for statements of work
* Maintaining knowledge base of current manufacturers and solutions proposed, provided, and serviced by CDW: Display Technology, Interactive AV Technology, Casting & Control Systems, Video Conferencing & collaboration, Audio DSP, Professional Audio, both indoors and outdoors
* Solving complex and/or nuanced problems that involve deeply technical as well as operational elements.
* Create and follow industry standard documentation policies and procedures
* Provide training and subject matter expertise to stakeholders within the organization, and customers via online and in person meetings
* Identifying, creating and documenting process improvements
* Cultivating segment leading case studies and references for use in future sales efforts.
* Assisting the Sales and Business Development teams with system design, drawing, schematics, and presentations
* Key Measures of Success: Audiovisual category growth, Margin Protection/ growth, Growth of overall Education AV projects and engagements, Customer and team satisfaction
What we expect of you
* Bachelor's degree required and 5+ years of experience OR 9 years of work experience required.
* Three (3) years of experience in audiovisual design, systems integration or related technology solutions field.
* Experience working at an AV integrator or related education/certification.
* Perform as an exceptional customer advocate and liaison, and convey technical viewpoints to non-technical stakeholders and customers
* Excellent verbal and written communication skills
* Knowledge of audio, video, and networking technologies
* Demonstrated ability to achieve and maintain industry and manufacturer certifications; AVIXA CTS required
* Proficient in Microsoft Office, Google Workspace
* CTS Certification
* Five years (5) years of design experience in audiovisual design, systems integration or a related technology solutions field, experience working at an AV integrator or Education institution, a plus.
* Ability to read and understand construction drawings and schematics, a plus.
* CTS-D and or CTS-I Certification, a plus. Pay range: $94,500 - $132,100 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
This Solution Architect is responsible for consulting on AV projects and turning customer needs and requirements into deliverables by collaborating with a nation-wide group of managed teams, individual contributors, and partners.
What you will do
* Provide oversight, recommendations, and solutions for customer proposals and RFP's
* Utilizing best practices from internal and external methodologies and standards to differentiate from competitive solution delivery approaches.
* Creating, and validating Bill of Materials (BoM) for the technologies
* Working with 3rd party partners for statements of work
* Maintaining knowledge base of current manufacturers and solutions proposed, provided, and serviced by CDW: Display Technology, Interactive AV Technology, Casting & Control Systems, Video Conferencing & collaboration, Audio DSP, Professional Audio, both indoors and outdoors
* Solving complex and/or nuanced problems that involve deeply technical as well as operational elements.
* Create and follow industry standard documentation policies and procedures
* Provide training and subject matter expertise to stakeholders within the organization, and customers via online and in person meetings
* Identifying, creating and documenting process improvements
* Cultivating segment leading case studies and references for use in future sales efforts.
* Assisting the Sales and Business Development teams with system design, drawing, schematics, and presentations
* Key Measures of Success: Audiovisual category growth, Margin Protection/ growth, Growth of overall Education AV projects and engagements, Customer and team satisfaction
What we expect of you
* Bachelor's degree required and 5+ years of experience OR 9 years of work experience required.
* Three (3) years of experience in audiovisual design, systems integration or related technology solutions field.
* Experience working at an AV integrator or related education/certification.
* Perform as an exceptional customer advocate and liaison, and convey technical viewpoints to non-technical stakeholders and customers
* Excellent verbal and written communication skills
* Knowledge of audio, video, and networking technologies
* Demonstrated ability to achieve and maintain industry and manufacturer certifications; AVIXA CTS required
* Proficient in Microsoft Office, Google Workspace
* CTS Certification
* Five years (5) years of design experience in audiovisual design, systems integration or a related technology solutions field, experience working at an AV integrator or Education institution, a plus.
* Ability to read and understand construction drawings and schematics, a plus.
* CTS-D and or CTS-I Certification, a plus. Pay range: $94,500 - $132,100 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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