The Senior Solution Sales Executive drives market success for ServiceNow's Security solutions by developing and closing enterprise software solutions, building relationships with executives, and shaping go-to-market strategies.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Senior Solution Sales Executive will drive market success for ServiceNow's Security solutions, leveraging our leading Service Management platform, with a strong focus on delivering results above plan. This role is responsible for developing and closing complex enterprise software solutions, supporting customers in their digital transformation journey, and partnering with internal teams to deliver clear business value. A career-defining opportunity to help shape ServiceNow's Security go-to-market strategy from the ground up-well suited for sellers energized by building new markets and unlocking whitespace opportunities.
What You Get to Do in This Role
Qualifications
What Success Looks Like
Why Join Us?
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Senior Solution Sales Executive will drive market success for ServiceNow's Security solutions, leveraging our leading Service Management platform, with a strong focus on delivering results above plan. This role is responsible for developing and closing complex enterprise software solutions, supporting customers in their digital transformation journey, and partnering with internal teams to deliver clear business value. A career-defining opportunity to help shape ServiceNow's Security go-to-market strategy from the ground up-well suited for sellers energized by building new markets and unlocking whitespace opportunities.
What You Get to Do in This Role
- Develop and execute a comprehensive territory plan to generate a robust pipeline of new and expansion opportunities within your assigned region.
- Develop relationships with multiple C-suite personas (e.g., CISO, CIO, SOC teams, Chief Risk Officer).
- Proactively build your own opportunities, leveraging existing relationships, and identifying new prospects aligned with our ideal customer profile.
- Demonstrate exceptional discovery and qualification skills to accurately identify customer pain points and opportunities.
- Apply deep market expertise in core security focus areas (Identity, SecOps, Data Security, Cloud Security, Application Security) to educate prospective customers on the platform's business impact.
- Collaborate closely with Account Executives and Solution Consultants to develop compelling, tailored solutions that deliver clear business value.
- Support territory strategy and planning to improve vertical understanding, account use case targeting, and execution.
- Establish, develop, and maintain positive customer and partner relationships to drive both new business and expansion opportunities.
- Integrate partners, channels, and alliances into the sales process to increase deal velocity and size.
- Present to senior executives both in the field and virtually, supporting marketing events, executive briefings, conferences, and trade shows.
- Coach, share best practices, and enable internal sales teams with foundational specialty solution area knowledge.
- Continuously learn and understand the markets for Security Operations, Cyber Risk and Compliance, Security for AI.
Qualifications
- 8+ years of proven success in direct field sales, focusing on acquiring new enterprise clients in Security domains.
- Demonstrated history of delivering results above plan, with consistent quota attainment and a record of driving sustained business growth.
- Recent success closing significant sized deals in SecOps, Data Security, Cloud Security, or Application Security.
- Broad security domain expertise, with experience selling across data security, cloud security, sec ops, or compliance.
- Strong executive presence and polish, with excellent listening and presentation skills.
- Ability to adapt to high-growth, fast-changing environments.
- Demonstrated success in growth-phase environments, with a genuine passion for building from the ground up-energized by shaping what's next and collaborating on playbooks that enable the team to succeed.
- Genuinely curious and proactive in adopting AI and emerging technologies; able to model and assist the team on using new tools to enhance customer engagements, decision making, problem solving, and deal velocity.
- Experience with Security Operations solutions with a background in enterprise SaaS or platform-based security solutions.
- Exceptional track record as a Sales Executive / Specialist or quota-carrying sales role in enterprise software.
- Fluency in English.
What Success Looks Like
- Exceed FY26 revenue target.
- Build and maintain a healthy, well-qualified pipeline that provides strong coverage in support of achieving plan.
- Close strategic, large-scale cross products deals that demonstrate platform value.
- Earn credibility with Sales leadership and customer security stakeholders.
- Drive measurable improvement in pipeline volume, deal size, and conversion rates.
Why Join Us?
- Play a pivotal role in shaping the security posture of organizations worldwide.
- High performers have a clear path to senior IC roles or sales leadership as the team scales.
- This is a dynamic, growth-stage team that values ownership, initiative, passion, and adaptability. Sellers who thrive with autonomy and are motivated by driving meaningful outcomes will be well positioned for success.
- A high-performing, sales-driven culture that values accountability, collaboration, and continuous skill development.
- Work hands-on with cutting-edge technologies and contribute to innovative solutions that address the industry's most critical security challenges.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow New York, New York, USA Office

50 Hudson Yards, 74th Floor, New York, NY, United States, 10001
Similar Jobs at ServiceNow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves providing pre-sales leadership for Security Solutions, creating innovative strategies for customer success, and developing impactful demonstrations tailored to the Korean market.
Top Skills:
AICloud Security ControlsIds/IpsSecurity Incident ResponseServicenow Security OperationsSIEMSoarThreat IntelligenceThreat Intelligence PlatformsVulnerability Response
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a CRM Solution Consultant, support sales with technical expertise, lead workshops, deliver product demos, and engage with enterprise clients on digital transformation.
Top Skills:
AICloud Software SolutionsServicenow Platform
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Sr. Advisory Solution Consultant leads pre-sales engagements, develops solutions for Core Business workflows, and mentors other consultants, ensuring alignment with customer outcomes.
Top Skills:
Enterprise SoftwareSaaSServicenow Platform
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory


