Senior Solutions Engineer

About Shipium

Modern operators turn to Shipium when they want to turn their supply chain into a strategic value driver. Shipium's platform provides cloud infrastructure and leading AI capabilities that optimize costs and scale automation.

We’re building tech that connects previously fragmented systems and automates complex supply chain decisions to deliver speed and value across operations. 

Founded in 2019 by supply chain technology experts from Amazon and Zulily, the company is on a mission to help every eCommerce company provide its customers a great delivery experience while simultaneously reducing their costs to fulfill orders.

About the role

We are seeking a Senior Solutions Engineer to serve as a strategic technical leader within complex enterprise sales cycles. This role blends technical depth with commercial ownership — partnering closely with Sales to drive evaluation strategy, shape technical narratives, and win competitive opportunities.

You will act as the technical quarterback for your deals, leading discovery, architecting API-driven solutions, and ensuring technical validation accelerates deal momentum. This role is well-suited for someone who has built a strong foundation in SaaS pre-sales and is ready to take expanded ownership in high-impact, enterprise environments.

What you'll do

• Deal Strategy: Own the technical strategy for enterprise sales opportunities from discovery through close.
• Discovery: Lead structured discovery workshops across operational, technical, and executive stakeholders.
• Architecture: Architect API-based integrations across OMS, WMS, TMS, and carrier ecosystems.
• Validation: Design and execute evaluation plans that align technical validation with commercial milestones.
• Presentation: Deliver executive-level demos and presentations that translate platform capabilities into measurable business outcomes.
• Proof of Value: Lead POV engagements, including data analysis and ROI storytelling.
• Risk Management: Identify and proactively manage technical risks that could impact deal progression.
• Sales Partnership: Partner closely with Sales to influence competitive positioning and maintain deal momentum.
• Handoffs: Collaborate with Implementation and Professional Services to ensure clean handoffs and executable commitments.
• Enablement: Contribute to the evolution of pre-sales frameworks, demo strategy, and technical best practices.
• Enterprise Experience: Proven track record supporting mid-market to enterprise B2B sales cycles with multiple stakeholders.
• Technical Fluency: Strong understanding of APIs, integration patterns, and cloud-based platforms.
• Problem Solving: Ability to translate complex operational challenges into structured technical solutions.
• Communication: Exceptional skills in presenting to both technical teams and executive-level stakeholders.
• Analytical Mindset: Ability to interpret operational data and contribute to building compelling business cases.
• Drive: High degree of ownership, accountability, and internal drive.
• Adaptability: Comfortable operating in fast-moving, ambiguous environments.

Qualifications

• Education & Experience: Bachelor’s degree and/or 6–10 years of related experience in a SaaS environment (Solutions Engineering, Technical Implementation, or Customer Success); or an equivalent combination of education and experience.
• Supply chain, logistics, transportation, or e-commerce infrastructure is strongly preferred.
• Computer Skills: Proficiency in basic office products (Google Workspace); experience with SaaS platforms in logistics/supply chain (WMS, OMS, TMS, Multi-Carrier Platforms); mastery of APIs and tools like Postman; and a demonstrated ability to learn new technology quickly.
• Reasoning Ability: Ability to solve practical problems and deal with various concrete variables in situations with limited standardization.
• Language Skills: Ability to read/interpret technical documents and write professional correspondence. Ability to speak effectively before groups of customers or coworkers,
• High degree of ownership, accountability, and internal drive.
• Comfortable operating in fast-moving, ambiguous environments.
• 25% travel required

At Shipium, Employees enjoy full medical, dental & vision coverage (with 50% coverage for dependents), optional life insurance and long-term disability coverage, a 401(k) retirement plan, fully remote work-from-home options in 28* states, 8 paid weeks of parental leave, paid holidays annually, self-managed vacation time, sick & safety leave, and volunteer time off. 

Shipium is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you need reasonable accommodation because of a disability for any part of the employment process, please email Human Resources ([email protected]) and let us know the nature of your request and your contact information.

This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and mentorships. Shipium makes hiring decisions based solely on qualifications, merit, and business.

*Although based out of Seattle, WA, Shipium is 100% remote in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Maryland, Massachusetts, Michigan, Montana, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Vermont, Washington & Wisconsin. 

Shipium participates in e-verify