The role involves optimizing inbound processes, coordinating system improvements, monitoring KPIs, ensuring compliance, and collaborating with teams across the supply chain.
Job Responsibilities
• Inbound Process Optimization – Support the development and implementation of standardized inbound workflows (receiving, put away, quality inspection) across internal warehouses and 3PL partners
• System Enhancement – Coordinate inbound system improvements, including appointment scheduling, automated check-in/reporting, carton labeling, size sortation, and exception handling mechanisms
• On-the-Ground Execution – Serve as the primary point of contact on the warehouse floor, gathering feedback, identifying gaps, and reporting findings to leadership
• Adoption & Compliance – Drive adoption of new processes and ensure compliance with established standards across all sites
• Cross-Functional Coordination – Partner with internal teams and external 3PL partners to facilitate smooth operations and escalate bottlenecks
• Performance Tracking – Monitor KPIs, document process performance, and provide actionable insights to support continuous improvement
Job Requirements
• Bachelor's degree in Data Analysis, Supply Chain Management, Operations, or related field
• 3+ years of experience in warehouse operations, logistics, or supply chain project management
• Hands-on experience with inbound operations (receiving, put away, vendor compliance, inventory management)
• Experience working with WMS/WCS systems and driving process optimization
• Excellent analytical skills with proficiency in data analysis tools (Excel)
• Strong problem-solving skills with a continuous improvement mindset
• Excellent communication and stakeholder management skills across all levels
• Ability to thrive in a fast-paced, high-growth environment
• Bilingual (English/Chinese) is a plus
About UsSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
• Inbound Process Optimization – Support the development and implementation of standardized inbound workflows (receiving, put away, quality inspection) across internal warehouses and 3PL partners
• System Enhancement – Coordinate inbound system improvements, including appointment scheduling, automated check-in/reporting, carton labeling, size sortation, and exception handling mechanisms
• On-the-Ground Execution – Serve as the primary point of contact on the warehouse floor, gathering feedback, identifying gaps, and reporting findings to leadership
• Adoption & Compliance – Drive adoption of new processes and ensure compliance with established standards across all sites
• Cross-Functional Coordination – Partner with internal teams and external 3PL partners to facilitate smooth operations and escalate bottlenecks
• Performance Tracking – Monitor KPIs, document process performance, and provide actionable insights to support continuous improvement
Job Requirements
• Bachelor's degree in Data Analysis, Supply Chain Management, Operations, or related field
• 3+ years of experience in warehouse operations, logistics, or supply chain project management
• Hands-on experience with inbound operations (receiving, put away, vendor compliance, inventory management)
• Experience working with WMS/WCS systems and driving process optimization
• Excellent analytical skills with proficiency in data analysis tools (Excel)
• Strong problem-solving skills with a continuous improvement mindset
• Excellent communication and stakeholder management skills across all levels
• Ability to thrive in a fast-paced, high-growth environment
• Bilingual (English/Chinese) is a plus
About UsSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
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What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
