Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.
Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.
At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
About the RoleThis is an exciting opportunity for someone who is proactive, hands-on, and comfortable taking initiative. You will have the chance to build systems and processes from the ground up and play a key role in enhancing the tax function at an early stage. The ideal candidate has strong attention to detail, a willingness to learn, and experience in a fast-paced startup environment, with the ability to execute quickly across multiple operational tasks. You will build strong relationships with external vendors and internal teams across Swap, acting as a trusted business partner to relevant functions. This role is well suited for someone seeking a non-traditional growth path within tax and who thrives working collaboratively as part of a close-knit team.
Responsibilities- Prepare, review, and support filing of indirect tax returns across multiple jurisdictions.
- Monitor and analyse economic and physical nexus rules in the U.S. and internationally.
- Maintain indirect tax registrations, exemptions, resale certificates, and taxability matrices.
- Support indirect tax calculations, reconciliations, and reporting within ERP and tax engines.
- Partner with finance, product, sales and operations teams to ensure accurate tax treatment on transactions.
- Assist with indirect tax audits, notices, and authority inquiries.
- Support expansion into new states and countries by identifying indirect tax obligations and risks.
- Improve and document indirect tax processes, controls, and automation.
- Bachelor’s degree in Accounting, Finance, Tax, or related field
- 3–5+ years of indirect tax experience (sales tax, VAT, GST/HST)
- Strong understanding of U.S. sales/use tax and international VAT/GST frameworks
- CPA/similar certification preferred or relatable experience
- Knowledge of customs duties and cross-border transaction flows
- Exposure to international expansion and global compliance projects
- Experience with multi-state and cross-border e-commerce transactions
- Ability to manage multiple filings and deadlines in a fast-paced environment
- Competitive base salary.
- Stock options in a high-growth startup.
- Competitive PTO with public holidays additional.
- Private Health.
- 401K.
- Wellness benefits.
- Breakfast Mondays.
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
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