At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
At Trustpilot, our mission is “Trustpilot Everywhere.” This role is a unique opportunity to own, build, and launch the next evolution of our app partner programme transforming it into a scalable, AI-enabled ecosystem that accelerates growth, ensures quality, and unlocks partner-led innovation.
As Senior Tech and Platform Partnerships Manager, you will move beyond traditional partnership management to lead and operationalise a future-proof partner programme, embedding AI capabilities and low-code/no-code solutions to enable partners to build, scale, and deliver high-quality integrations efficiently. You will be accountable for end-to-end programme launch and success, ensuring it drives acceleration, improving integration quality, standardisation, and scalability across Trustpilot’s partner ecosystem to support adoption, unlocking new revenue opportunities, and delivering measurable business outcomes.
By bringing greater consistency and focus to how we manage partner-built integrations, you will play a critical role in scaling Trustpilot’s app partner programme and amplifying Trustpilot’s global presence.
What you’ll be doing:
- Own the design and launch of the partner-facing component of Trustpilot’s new app Partner Programme, defining the vision, structure, success metrics, and rollout plan
- Lead partner go-to-market and internal launch activity, ensuring strong alignment across Product, Engineering, Partnerships, GTM, and partner teams.
- Establish scalable onboarding, certification, enablement, and lifecycle frameworks for app partners.
- Work closely with product to embed AI and low-code/no-code capabilities to support scalable partner innovation and faster integration development.
- Identify, onboard, and support high-impact strategic partners within the new programme structure.
- Act as the bridge between Product and Partnerships, using partner insights to inform product evolution and roadmap priorities.
- Define, track, and report programme performance metrics, using data and partner feedback to optimise impact and provide clear updates to senior stakeholders.
Who you are:
- Proven experience in product partnerships, platform ecosystems, or partner programme management
- Track record of building or scaling programmes, frameworks, or operational models
- Strong understanding of SaaS ecosystems, integrations, and partner-led growth models
- Experience working closely with Product and Engineering teams to define scalable solutions
- Familiarity with AI, automation, or low-code/no-code tools and their application in scaling ecosystems
- Highly structured thinker with the ability to turn strategy into execution
- Strong stakeholder management skills, with experience influencing senior and cross-functional teams
What’s in it for you:
- A competitive base salary of $157,000 - $184,750
- The opportunity to be a key player and build your career at a rapidly expanding global technology company
- Dog friendly office space, office happy hours, rooftop access, endless snacks/drinks and more
- Great office location in the heart of the Flatiron District
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.
Trustpilot New York, New York, USA Office
This area has lot to offer. You can grab a burger from the original Shake Shack and enjoy the people watching as you hang out in Madison Square Park. Celebrity chef Mario Batali's popular Eataly market is a great place to shop for groceries or eat your way through all the food stalls.
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