Design, develop, configure, and customize ServiceNow applications, workflows, modules, integrations, and scripts. Translate business requirements into scalable solutions, support core ITSM and related modules, troubleshoot platform issues, conduct root cause analysis, and maintain technical documentation. Collaborate with stakeholders, administrators, architects, and project managers while supporting testing, upgrades, patching, governance, and release activities.
Job Description
In the ServiceNow Developer role you'll be responsible for designing, developing, configuring, and customizing applications and workflows on the ServiceNow platform. This role also partners with stakeholders to translate business requirements into scalable technical solutions, ensuring the platform is optimized, stable, and aligned with organizational standards.
Key Responsibilities
Required Education, Experience, & Skills
Required Qualifications
Education Requirements
Preferred Education, Experience, & Skills
Preferred Qualifications
Pay Information
Full-Time Salary Range: $79365 - $134921
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc.
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
In the ServiceNow Developer role you'll be responsible for designing, developing, configuring, and customizing applications and workflows on the ServiceNow platform. This role also partners with stakeholders to translate business requirements into scalable technical solutions, ensuring the platform is optimized, stable, and aligned with organizational standards.
Key Responsibilities
- Design, develop, and implement ServiceNow solutions including custom applications, modules, workflows, and integrations.
- Configure and customize core modules such as Incident, Problem, Change, Request, CMDB, Knowledge, Service Catalog, and HR/ITSM/ITOM components (as applicable).
- Develop and maintain scripts (client scripts, business rules, UI policies, UI actions, script includes) using JavaScript and ServiceNow APIs.
- Build and support integrations using REST/SOAP, MID Servers, IntegrationHub, and third-party systems.
- Participate in requirements gathering, technical design sessions, and architectural reviews.
- Troubleshoot platform issues and perform root cause analysis to ensure system stability and performance.
- Maintain documentation for configurations, customizations, and development work.
- Ensure all development adheres to governance, coding standards, and ServiceNow best practices.
- Collaborate with platform administrators, architects, project managers, and business stakeholders.
- Support upgrades, patching, testing cycles, and release management activities.
Required Education, Experience, & Skills
Required Qualifications
- Experience developing on the ServiceNow platform.
- Strong knowledge of ServiceNow scripting, workflows, ACLs, UI policies, business rules, and catalog development.
- Proficiency with JavaScript, JSON, REST/SOAP, and related web technologies.
- Experience with ServiceNow ITSM (or ITOM, ITAM, HRSD, SecOps-tailor as needed).
- Familiarity with Agile development methodologies.
- Strong problem-solving skills and attention to detail.
- Ability to collaborate effectively across technical and non-technical teams.
- Strong communication and documentation skills.
- Customer-focused mindset.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
Education Requirements
- 6+ Years with HS
- 4+ Years with AA
- 2+ Years with BS
- 0+ Years with MS
Preferred Education, Experience, & Skills
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA).
- Additional certifications: Certified Application Developer (CAD), ITSM/ITOM/HRSD certifications, or related modules.
- Experience with ServiceNow Flow Designer, IntegrationHub, and MID Servers.
- Experience with ServiceNow Scoped Apps and custom application development.
- Knowledge of CMDB, discovery, and service mapping.
- Willingness to obtain a clearance if requested
Pay Information
Full-Time Salary Range: $79365 - $134921
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc.
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
BAE Systems, Inc. Wayne, New Jersey, USA Office
With a focus on communications and electronic warfare products, our New Jersey employees are working on some neat projects in support of our nation’s heroes.
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