ServiceNow Developer

The Opportunity:

We are looking for a Senior ServiceNow Developer to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment.  On this program, we will deliver capabilities and services to implement and operate an enterprise ITSM solution, to enable and improve the customers’ IT operations.

Responsibilities:

• Provide expertise on technical capabilities related to development of ServiceNow with focus on IT Service Management.
• Develop and implement technical solutions and perform integration and functional testing.
• Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for EITSM development.
• Collaborate with development team, project managers and Operations teams to implement innovative technical solutions via iterative approach reducing time to delivery
• Create and manage scripts and workflows/flows.
• Address problems of systems integration, compatibility and multiple platforms.
• Perform Architecture design and reviews ensuring initiatives are aligned with future state.
• Consult with project teams and end users to identify application requirements.
• Build dashboards based on application data models and external data sources.
• Participate in development of software documentation and technical reports.
• Participate in Agile ceremonies and backlog refinement.
• Conduct product demonstrations to stakeholders.

Qualifications:

Required: 

• Must be a US Citizen
• Ability to obtain and maintain a DoD secret clearance
• 10+ Years of relevant development experience
• Certified ServiceNow Developer certification
• Advanced development experience with ServiceNow implementations
• Experience with development and implementation of ServiceNow modules (Incident Management, Problem Management, Configuration Management)
• Experience with ServiceNow client and server-side JavaScript and ServiceNow APIs
• Experience with scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Understanding technical and functional design requirements related to ServiceNow
• Must be self-motivated with a proven track record in ITSM modules and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
• Must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
• Experience in agile software development practices and experience delivering deployable software in short sprints

Desired: 

• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Ability to contribute to the development of program architecture and standard
• Experience in Continuous integration, Continuous Deployment (CI/CD) as well as SecDevOps processes and tools

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.